Summary
Overview
Work History
Education
Skills
Key Achievements
Timeline
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LAUREN KATURAKES

Orlando,FL

Summary

Experienced professional with expertise in overseeing catering operations and ensuring high-quality service delivery. Proven track record of success in managing large-scale events, streamlining processes, and enhancing customer satisfaction. Demonstrated leadership and organizational skills in coordinating teams and executing events seamlessly. Knowledgeable and desired candidate committed to excellence with a passion for delivering exceptional experiences for guests.

Overview

9
9
years of professional experience

Work History

Assistant Beverage Manager

Sodexo Live
09.2024 - Current
  • Oversees daily tasks in beverage department, guaranteeing adherence to service guidelines & quality standards .
  • Supports in the preparation, implementation, and breakdown of events.
  • Review and follow Banquet Event Orders (BEO) as outlined; Confer with Catering Sales Manager to ensure clear understanding of beverage-related needs.
  • Create schedules for captains, bartenders, & bar-backs based on flow of business.
  • Oversee staff operations and provide support on event days.

Small Business Owner

Norma's Italian Eatery
11.2021 - 04.2024
  • Oversaw daily operations to ensure seamless workflow and customer satisfaction.
  • Led team of employees to foster positive work environment and improve productivity.
  • Managed high-quality food preparation and presentation, all while maintaining a safe and clean environment.
  • Optimized inventory management to reduce waste and ensure product availability.
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.
  • Created custom menus for clients, handled catering scheduling, ordering, food preparation, and oversaw execution of event.
  • Successfully managed a diverse range of events including weddings, corporate functions, and special occasions.

Exhibitor Catering Sales Manager

Centerplate
02.2020 - 08.2020
  • Responsible for creating unique experiences for clients by directing, selling, and actively participating in the planning and production of catered functions to draw attendees to clients booth
  • Responsible for creation of detailed proposals and contracts for clients - outlining services, menus, & pricing.
  • Collaborate with culinary, banquet, & beverage departments to plan and execute events.

Beverage Supervisor

Centerplate
06.2016 - 12.2018
  • Oversaw event and operations, including set-up, service, and breakdown.
  • Worked closely with Beverage Manager, Sales Managers, & Clients to ensure satisfaction & execution of event.
  • Managed and scheduled bartenders, created diagrams, scheduled set-up and break-down of bars, oversaw operations on the show floor
  • Responsible for efficient operation of department by partnering with Beverage Manager and Catering Department to ensure all aspects of function are completed in an efficient and effective manner by staff
  • Completed monthly inventory of 3 liquor rooms
  • Assisted in creating & pricing out custom cocktails
  • Facilitated communication between customer-facing and back-end teams to coordinate seamless beverage service delivery.

Education

Bachelor of Science - Psychology

University of Central Florida
Orlando, FL
08.2019

Associate of Arts -

Valencia State College
Orlando, FL
05.2017

Skills

  • Hospitality management, Event Planning, Team Leadership, Customer Service, Vendor Relations, Inventory Management, Budgeting, Ability to Work in an Ever Changing Environment, Strong Attention to Detail and Organization, Full understanding of Microsoft Office Applications

Key Achievements

  • Assisted in planning, execution, and oversight of operations for shows with over 900 exhibitors including NAFEM Show, The HIMSS Show, I/ITSEC, SAP Sapphire Now, Coverings, PGA, and Microsoft Ignite.
  • Assisted in the planning of 60 bars & bartenders, purchasing of product, scheduling, and execution of 2025 PGA Show at the Orange County Convention Center.
  • Supporting Beverage Manager at the New Orleans Convention Center for Sodexo Live during Super Bowl Fan Experience with an attendance of blank
  • Supporting Beverage Manager at the New Orleans Convention Center for Mardi Gras with an attendance of blank

Timeline

Assistant Beverage Manager

Sodexo Live
09.2024 - Current

Small Business Owner

Norma's Italian Eatery
11.2021 - 04.2024

Exhibitor Catering Sales Manager

Centerplate
02.2020 - 08.2020

Beverage Supervisor

Centerplate
06.2016 - 12.2018

Associate of Arts -

Valencia State College

Bachelor of Science - Psychology

University of Central Florida

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LAUREN KATURAKES