Lauren Keane
Des Moines,WA
Summary
Dynamic and detail-oriented highschool Restaurant Hostess with a proven track record at Via Marina Wood Fired Pizza. Expert in optimizing dining crew workflow and managing reservations, ensuring a seamless guest experience. Adept at food safety compliance and fostering a welcoming atmosphere, contributing to high customer satisfaction in a fast-paced environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Via Marina Wood Fired Pizza
10.2023 - Current
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Checked in with servers to confirm preparedness before seating customers.
- Complied with food safety and food hygiene regulations to safeguard public health.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Answered phone calls to take orders, give information and document reservations.
Education
Mount Rainier High School
Des Moines, WA06-2025
Skills
- Dining crew workflow optimization
- Table setting arrangements
- High volume dining
- Front-of-house display creation
- Reservation coordination
- Food inspection
- Group reservations management
- Take-out service
- Multi-line telephones
- Safe food handling
Certification
- OHSA 10
- CPR Certified
- Food Handlers Permit
Timeline
Restaurant Hostess
Via Marina Wood Fired Pizza
10.2023 - Current
Mount Rainier High School
Similar Profiles
Amaan RashidAmaan Rashid
Shift Manager at Brixx Wood Fired PizzaShift Manager at Brixx Wood Fired Pizza
Serena BlackmonSerena Blackmon
Server/Managing Bartender at Brixx Wood Fired PizzaServer/Managing Bartender at Brixx Wood Fired Pizza
Michael SextonMichael Sexton
Manager at Elllijay Wood-Fired PizzaManager at Elllijay Wood-Fired Pizza
MELODY TARABOCHIA-CAVEROMELODY TARABOCHIA-CAVERO
VIRTUAL ASSISTANT at Salon PinkVIRTUAL ASSISTANT at Salon Pink
Miguel PhillipsMiguel Phillips
Busser Boy at Pizza Hideway PubBusser Boy at Pizza Hideway Pub