Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Kibel

Weaverville,NC

Summary

Proven Pharmacy Technician with a track record of enhancing workflow and customer satisfaction at CVS Pharmacy. Skilled in problem-solving and maintaining confidentiality, demonstrated by optimizing inventory management and fostering stakeholder relationships. Achieved significant improvements in service quality by leveraging both hard and soft skills.

Overview

3
3
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
09.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Starbucks Associate

Ingles Markets Inc
05.2022 - 06.2023
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Education

Madison Early College High School
Marshall, NC

Bachelor - Psychology

University of North Carolina at Asheville
Asheville, NC

Skills

  • Problem-solving skills
  • Confidentiality and HIPAA

Timeline

Pharmacy Technician

CVS Pharmacy
09.2023 - Current

Starbucks Associate

Ingles Markets Inc
05.2022 - 06.2023

Madison Early College High School

Bachelor - Psychology

University of North Carolina at Asheville

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Lauren Kibel