Lauren King
Apopka,FL
Summary
Quality-focused Medical Biller offers strong track record over many years in settling and resolving complex patient billing accounts. Thoroughly experienced in handling medical charges and invoicing. Tech-savvy approach to understanding and resolving difficult areas of dispute.
Overview
12
12
years of professional experience
Work History
Medical Billing Specialist
Upperline Healthcare
10.2022 - 12.2022
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
- Maintain A/R to ensure claims do not hit timely and the payments are accurate compared to the EOB
- Follow LCD guidelines and advocate for patients by contacting insurance companies to ensure timely payments and resolve errors on rejected claims
- Identified aging and delinquent customer accounts, coordinated with clients to resolve payment issues
- Investigate payer portals for un posted remits and upload to claim for payment
- Submitted appeals for denied claims when appropriate according to the insurance company's criteria.
- Applied payments, adjustments, and denials into medical manager system.
- Analyzed rejected claims and corrected errors as necessary before resubmitting them for payment.
Health Unit Coordinator
Advent Health
Orlando, FL
11.2017 - 09.2022
- Adhered to HIPAA regulations when handling confidential patient information.
- Initiated referrals to specialists upon request by primary care physician or nurse practitioner.
- Processed new patient paperwork including insurance forms and consent forms.
- Transcribed orders from physicians into electronic health records system accurately.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
Conference Assistant
Rosen Shingle Creek
Orlando, FL
09.2015 - 08.2017
- Assisted in the planning of conference itinerary and program agenda.
- Identified special considerations and worked with on site staff to coordinate details
- Worked hand and hand with client's departments of the property to ensure clients expectations were met
- Complete tasks promptly
Customer Service Staff Member
Publix
Apopka, FL
09.2010 - 08.2015
- Reconciled discrepancies between actual cash received and computer-generated totals on a daily basis.
- Monitored inventory levels of currency, coin, and other supplies in the Cash Room.
- Responsible for ensuring that all funds are properly accounted for each day.
- Maintained accurate records of all transactions in the Cash Room.
- Prepared daily bank deposits by counting and verifying money, checks, and credit cards.
- Resolved customer complaints promptly and efficiently.
Education
Health Unit Coordination
Orlando Technical College - Mid Florida Tech
Orlando, FL06-2018
High School Diploma -
Apopka High School
Apopka, FL06-2011
Skills
- Proficient in Athena, Epic and Cerner
- Microsoft excel software applications proficiency
- ICD-10 Proficiency
- CPT Knowledge
- Multitasking and Organization
- Worker's Compensation Knowledge
- Medicaid and Medicare Knowledge
- Medical Terminology
Timeline
Medical Billing Specialist
Upperline Healthcare
10.2022 - 12.2022
Health Unit Coordinator
Advent Health
11.2017 - 09.2022
Conference Assistant
Rosen Shingle Creek
09.2015 - 08.2017
Customer Service Staff Member
Publix
09.2010 - 08.2015
Health Unit Coordination
Orlando Technical College - Mid Florida Tech
High School Diploma -
Apopka High School