Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Klokis

Fort Collins,CO

Summary

Home health professional with deep experience in providing compassionate and efficient care. Proven ability to collaborate effectively with healthcare teams, adapt to evolving patient needs, and deliver consistent, high-quality results. Skilled in patient advocacy, medication administration, and personal care, with focus on safety and comfort. Known for reliability, empathy, and strong communication skills, ensuring optimal patient outcomes.

Overview

28
28
years of professional experience

Work History

Home Health Caregiver

Tender Loving Care Inc
02.2023 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
  • Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Promoted a positive atmosphere within the home setting by engaging patients in meaningful conversation and activities.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Advocated for patient needs within the healthcare system, ensuring they received appropriate services and resources.

Sales Associate/Team Lead

JCPenney
06.2019 - 11.2022
  • Cashier, merchandising, customer service
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Deli Clerk

The Fresh Market
08.2015 - 01.2018


  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Title Insurance Officer

Black Page Title Agency, Inc.
02.2000 - 11.2015
  • Title examiner, Clear title, dealt w tax collectors, mortgage co, etc.., In office and out of office closings, refinance mortgages, fundings, disbursements, etc.l
  • Analyzed and evaluated records while utilizing strong communication and legal skills.
  • Enhanced client satisfaction by addressing inquiries and resolving issues in a timely manner.
  • Provided ongoing support and guidance to junior team members, fostering a positive work environment conducive to professional growth and development.
  • Managed large caseloads while maintaining strict adherence to deadlines, guaranteeing timely completion of all tasks related to claims processing or policy issuance.
  • Reduced underwriting risks through diligent research and analysis of potential clients'' financial profiles.
  • Increased policy renewals by maintaining strong relationships with existing clients.
  • Provided exceptional customer service by promptly responding to client questions and concerns regarding policies and claims.

Manager

Petco
01.1997 - 05.2000


  • Awarded for outstanding performance in customer service.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Improved marketing to attract new customers and promote business.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Education

Title Insurance Officer License - Title Insurance

Professional School of Business
Edison, NJ
01.2001

Associates - Liberal Arts

Middlesex County College
Middlesex, NJ
01.2000

High School Diploma - General

Sayreville War Memorial High School
Sayreville, NJ
01.1998

Skills

  • Medical equipment operation
  • Cultural sensitivity
  • Personal hygiene assistance
  • Emotional support
  • Physical therapy support
  • Meal preparation
  • Problem Solving Skills
  • Team player
  • Multi task
  • Efficient

Timeline

Home Health Caregiver

Tender Loving Care Inc
02.2023 - Current

Sales Associate/Team Lead

JCPenney
06.2019 - 11.2022

Deli Clerk

The Fresh Market
08.2015 - 01.2018

Title Insurance Officer

Black Page Title Agency, Inc.
02.2000 - 11.2015

Manager

Petco
01.1997 - 05.2000

Title Insurance Officer License - Title Insurance

Professional School of Business

Associates - Liberal Arts

Middlesex County College

High School Diploma - General

Sayreville War Memorial High School

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