Lauren Knight
Summary
Versatile retail management professional with a proven track record of driving operational efficiency and team accomplishments. Seeking to leverage extensive leadership skills in transitioning to a legal based position, bringing a unique blend of people management and organizational expertise.
Overview
5
5
years of professional experience
Work History
Store Director
Schwazze
01.2022 - 09.2023
- Leveraged analytics successfully to monitor and optimize high-level inventory, collaborating closely with procurement to enhance strategic decision-making.
- Held consistent and effective communication with senior leadership, suppliers, and vendors to ensure operational excellence.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to legal regulatory requirements.
Manager in Training
Schwazze
08.2021 - 01.2022
- Played an integral role in process improvement projects, identifying inefficiencies and suggesting solutions to enhance workflow effectiveness.
- Assisted in communicating updates, goals, and expectations to the team, fostering clear lines of communication.
- Adapted to various roles and responsibilities within the store environment to gain a comprehensive understanding of operations.
Assistant Store Manager
Star Buds
08.2019 - 08.2021
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Had continual success in resolving customer complaints while prioritizing customer satisfaction and loyalty.
- Controlled resources and utilized assets to achieve qualitative and quantitative targets.
Assistant Manager, Business Operations
Old Navy
01.2019 - 08.2019
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Department Manager
Old Navy
07.2018 - 01.2019
- Developed and implemented merchandising strategy to efficiently move overstock.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
Education
High School Diploma -
Simon Kenton High School
Independence, KY2014
Bachelor of Arts - Video Game Art
Full Sail University
OnlineSkills
- Leadership
- Adaptability
- Customer Service
- Project Planning
- Time Management
- Decision Making
- Teamwork
Strengths
Goal-Oriented
Consistently achieves objectives through strategic planning, focused execution, and a track record of high-performance results.
Interpersonal
Adept at building meaningful connections and fostering positive relationships in diverse professional settings.
Timeline
Store Director
Schwazze
01.2022 - 09.2023
Manager in Training
Schwazze
08.2021 - 01.2022
Assistant Store Manager
Star Buds
08.2019 - 08.2021
Assistant Manager, Business Operations
Old Navy
01.2019 - 08.2019
Department Manager
Old Navy
07.2018 - 01.2019
High School Diploma -
Simon Kenton High School
Bachelor of Arts - Video Game Art
Full Sail University
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