Lauren Knoll
Surprise,AZ
Summary
Driven Regional Sales Manager with 10-year track record of success in increasing revenue, improving operations efficiency and building high-performance team. Results-oriented problem solver and skilled leader. Self-directed and motivational style.
Overview
11
11
years of professional experience
Work History
Regional Sales Manager
Cervion Systems
03.2021 - Current
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
Inside Sales Representative
TriMark Gill Marketing
09.2020 - 02.2021
- Keep detailed account records and contact logs for the Federal Government customer base
- Negotiate pricing, terms of sale, and service agreements within the GSA guidelines
- Develop strategies to grow the customer base within the territory
- Created effective organizational systems, for reports, contracts, and sales records
- Collaborated with Outside Sales Team to promote new products and services.
Catering Sales Manager
Aramark
01.2020 - 08.2020
- Met with clients to outline desired goals and prepared quotes for overall catering costs
- Handled day-to-day processes of catering including scheduling, ordering food and planning events
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
- Designed catering packages to increase sales and customer experience
- Promoted catering packages with most profitable outcomes without sacrificing client desires.
Catering Sales Manager
Levy Restaurants
09.2017 - 12.2019
- Collaborated with clients to confirm event details such as setup logistics, decorations and food and beverage selections to fulfill client requests
- Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues
- Participated in planning meetings, site visits and vendor evaluations to enhance quality of client services
- Managed revenue models, process flows, operations support and customer engagement strategies
- Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Restaurant General Manager
Savor INC.
11.2012 - 07.2017
- Analyzed variances and implemented corrective actions to increase average meal checks and customer visits
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
- Motivated staff to perform at peak efficiency and quality
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies
- Oversaw food preparation and monitored safety protocols.
Skills
- New Account Development
- Customer Service
- Forecasting and Reporting
- Sales Initiatives and Techniques
- Deal Closing
- Sales Lifecycle Management
Timeline
Regional Sales Manager
Cervion Systems
03.2021 - Current
Inside Sales Representative
TriMark Gill Marketing
09.2020 - 02.2021
Catering Sales Manager
Aramark
01.2020 - 08.2020
Catering Sales Manager
Levy Restaurants
09.2017 - 12.2019
Restaurant General Manager
Savor INC.
11.2012 - 07.2017
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