Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lauren Korkow

Sioux City,IA

Summary

I am a detail-oriented individual with a positive track record at various places excelling in customer service and relationship building. Adept at multitasking and problem-solving, I enhanced kitchen efficiency, ensured food safety compliance, and maintained a welcoming environment for all staff and customers/residents that I encountered. I am committed to delivering exceptional service under pressure while maintaining high standards.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Dietary Aide

Accura Healthcare
06.2022 - 06.2024
  • Built deeper-level connections with all residents and staff members.
  • Memorized all dietary restrictions, resident likes and dislikes, and any additional personal information to swiftly serve 40+ people in a timely manner.
  • Continuously de-escalated hostile situations between residents, having to use quick thinking and problem solving strategies.
  • Followed proper protocol for reporting incidents.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment by hand and in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.

Gas Station Attendant/Cashier

Sparky's One Stop
01.2021 - 08.2023
  • Maintained clean and orderly work station.
  • Cooked various food items while following proper food handling and safety protocols.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Worked as part of a team as well as alone, only one person worked in the store during a shift.
  • Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills, quick thinking, and problem-solving abilities.
  • Checked customer identification for alcohol, cigarette, and tobacco sales.
  • Maintained inventory of all saleable items.
  • Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
  • Processed fuel and merchandise transactions by operating POS system.
  • Managed merchandise displays effectively, keeping shelves stocked and visually appealing for shoppers'' convenience.
  • Trained new hires in company policies and procedures.
  • Enhanced safety and cleanliness of facility with thorough daily inspections and maintenance tasks.

Waitress/Restaurant Hostess

LA Kraves
05.2022 - 08.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Greeted customers and served them with a positive attitude, getting to know them.
  • Acted as a server, cleaner, hostess, barista, and occasional cook, working in every position the job offered both by myself and as a team.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer as well as operating a POS system.

Woodwind Technician

East High School
06.2025 - 08.2025
  • Worked with students providing feedback and knowledge of their instrument.
  • Identified and fixed certain instrumental breaks and mishaps.
  • Built deep connections with others, making the job comfortable and easy to navigate.
  • Provided constructive and positive on field instruction to students in a respectful manner, allowing for open discussion.
  • Worked as part of a team to tackle tasks and complete them efficiently.

Education

South Central Calhoun Highschool
Lake City

No Degree - Music Education

Morningside University
Sioux City, IA
05-2027

Skills

  • Attention to detail
  • Customer service and assistance
  • Works Well Under Pressure
  • Multitasking and organization
  • Workload management
  • Relationship building
  • Critical thinking and Problem-solving
  • Flexibility and adaptability
  • Patience and empathy

Certification

  • Dependent Adult Mandatory Reporter Certification ( Good until July 2026)

Languages

English
Native or Bilingual

Timeline

Woodwind Technician

East High School
06.2025 - 08.2025

Dietary Aide

Accura Healthcare
06.2022 - 06.2024

Waitress/Restaurant Hostess

LA Kraves
05.2022 - 08.2023

Gas Station Attendant/Cashier

Sparky's One Stop
01.2021 - 08.2023

South Central Calhoun Highschool

No Degree - Music Education

Morningside University

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