Lauren Lampshire
De Beque,CO
Summary
Adept Revenue Cycle Specialist with a proven track record at Mind Springs Health, where I enhanced revenue through meticulous billing error resolution and robust audit practices. Trained peers, fostering a knowledgeable team, and excelled in claims processing and compassionate communication, ensuring seamless interdepartmental operations and superior patient care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Revenue Cycle Specialist
Mind Springs Health
Grand Junction, CO
05.2023 - 05.2024
- Increased revenue by identifying and resolving billing errors in a timely manner.
- Trained new team members on revenue cycle best practices, contributing to a more knowledgeable workforce.
- Served as a liaison between clinical departments, finance, and administration, ensuring smooth communication for proper revenue cycle management.
- Ensured accurate billing with thorough audits of patient accounts and insurance claims.
Revenue Cycle Specialist
Community Hospital Grand Junction Colorado
Grand Junction, CO
01.2022 - 05.2023
- Increased revenue by identifying and resolving billing errors in a timely manner.
- Served as a liaison between clinical departments, finance, and administration, ensuring smooth communication for proper revenue cycle management.
- Ensured accurate billing with thorough audits of patient accounts and insurance claims.
Manager
Valley Ranch Supply
Collbran, CO
11.2019 - 12.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved marketing to attract new customers and promote business.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
CNA
St Mary’s Hospital
Grand Junction, CO
01.2019 - 11.2019
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Associates - Occupational Studies
IntelliTec College - Grand Junction
Grand Junction, CO05.2023
Skills
- Claims review
- Claims Processing Proficiency
- HIPAA Compliance
- Professionalism and Ethics
- Insurance Verification
- Paperwork management
- Verifying insurance
- Denial Management
- Medical Billing Expertise
- Analytical Problem Solving
- Managing records
- Collecting payments
- Coordinating documents
- Medical Billing
- Payment posting
- Problem-Solving
- Analyzing claims
- Financial and operational reporting
- Analytical Thinking
- Client Relationship Development
- Document Management
- Report Preparation and Presentation
- Due diligence
- Statement Review
- Quality Evaluation
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Dressing assistance
- Maintaining confidentiality
- Compassionate communication
- Patient Transfers
- Complex Problem-Solving
- Reliable team player
Certification
CNA license
Timeline
Revenue Cycle Specialist
Mind Springs Health
05.2023 - 05.2024
Revenue Cycle Specialist
Community Hospital Grand Junction Colorado
01.2022 - 05.2023
Manager
Valley Ranch Supply
11.2019 - 12.2021
CNA
St Mary’s Hospital
01.2019 - 11.2019
Associates - Occupational Studies
IntelliTec College - Grand Junction