Lauren Lawson

• Ensured adherence to local and state regulations governing traffic control operations.
• Provided guidance to subordinate staff on proper safety protocols and procedures.
• Conducted regular inspections of all equipment used in traffic control operations, including cones, signs, barricades.
• Prepared detailed reports on daily activities related to traffic control operations.
• Implemented safety measures designed to protect workers from potential hazards associated with operating near busy roadways.
• Monitored safety requirements, PPE usage and compliance with company standards for team of traffic control technicians.
• Ensured that drivers followed all safety regulations while operating in construction zones.
• Assisted with the setup of cones, barricades, and other traffic control devices.
• Checked for proper identification from contractors and workers entering construction sites.
• Maintained a high level of visibility by wearing reflective clothing at all times while on duty.

• Assisted in loading and unloading mail from delivery trucks, sorting mail into bins, and delivering mail to other departments.
• Sorted incoming mail according to established procedures and distributed it to appropriate departments.
• Operated automated equipment such as inserters, sorters, folders, scales, and labelers.
• Reported any malfunctions or problems with equipment to supervisors immediately.
• Inspected parcels for proper sealing before they were sent out and ensured that all items were securely packaged.
• Conducted regular inventory checks to ensure adequate supply levels are maintained at all times.
• Participated in training sessions related to new technologies used within the department.
• Operated mail processing equipment and manually sorted mail.
• Collaborated with other employees to complete large shipment orders and during high-volume mailing periods.
• Used portable electronic scanner to track parcels and record tracking progress.

• Liaison between vendors, production office & dept heads
• Responsible for PO and A/P entry, attaining document approvals, and account set up
• Audit Cashet for p-card processing.
• Assisted with wrapping out A/P

• Verified accuracy of invoices and other accounting documents or records.
• Managed daily banking transactions, including deposits, withdrawals, and transfers.
• Performed month-end close procedures such as journal entries and reconciliations.
• Organized and maintained filing systems for all accounting documents.
• Processed accounts payable and receivable invoices in an accurate manner according to company policy.
• Ensured compliance with relevant laws, regulations, policies and procedures.
• Researched discrepancies between payments received and customer records.
• Reconciled vendor accounts and ensured timely payment of bills and expenses.
• Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.

• Credit card reconciliation for all departments
• AP and P-card Processing data entry
• Created, Distributed, and filed legal paperwork generating financial reports and status updates
• Managed emails and responded to vendors
• Liaison between vendors, production office, and department heads
• Assisted in wrapping production
• Organized and maintained filing systems for all accounting documents.

• Promoted from key producer's assistant to asst production coordinator
• Created, distributed, and filed legal paperwork/ generating financial reports and status updates
• Distro call times, distributed production schedules, and scripts
• Liaison between production office and talent
• Assisted in wrapping production
• Accommodated scheduling and transportation for talent
• Managed and delegated tasks to production assistants
• Collaborated with assistant director to schedule call sheet for production staff

Perimeter Connects TMA

• Developed toolkit for onboarding new clients. Implemented inserts that would be invaluable for employees commuting to Perimeter. Initiated new design at the beginning of 2nd quarter to new clients
• Lead contact for researching and onboarding new companies into the MARTA transit program
• Accrued monthly orders for partner companies. Saw increase in sales by 20% as well as onboarded three new companies per quarter)
• Served as an liaison between MARTA and partners for troubleshoot inquiries.
• Managed over 1000 breeze cards for 27 companies
• Engaged employees through outreach efforts by creating awareness for the brand and offering services as well as leveraging incentives for behavior change

AERO TMA

• Promoted to Program Specialist within 6 months.
• Lead customer relations representative for 63,000 employees at the Atlanta Hartsfield Jackson Airport
• Engaged employers and employees through outreach campaigns about AERO through new hire orientations and airport events, client, and stakeholder meetings.
• Researched transit options and route planning assistance for employees for both AERO and Perimeter Connects using Agile Mile software.
• Assisted with the development of marketing collateral for stationed help desk located in airport.
• Increased viewership and brought awareness to the AERO branding by collecting employee testimonials and providing them a space to tell their story through social media.
• Identified target audience for the AERO carpool program and increased ridership from 5% to 100% Pilot program had active participation with a wait list).
• Managed troubleshoot inquiries and provided solutions in a 24-hour response time.
• Collaborated with the Department of Aviation to increase the parking program that was set to end January 2020. Due to active carpoolers, program was extended to July 2020. Increasing sustainability while decreasing airport congestion and single occupancy vehicles).

• Active night shift dispatch manager
• Engaged in customer service and strategic communication to effectively provide dispatch services for Delta Airlines in both domestic and international terminals
• Assigned deals to wheelchair agents to efficiently help passengers navigate through the Atlanta Jackson Hartsfield Airport
• Monitored dispatch board to effectively communicate with employees of the Delta Airline community
• Resolved customer complaints in a timely and professional manner.
• Supervised the training of new hires in dispatching protocols and processes.
• Collaborated with management to determine staffing needs for optimal coverage levels.
• Developed initiatives for improving customer satisfaction ratings related to dispatch services.