Lauren Lemieux
South Windsor,CT
Summary
Motivated and detail-oriented professional with 2.5 years of experience in front desk operations and over 8 years in customer service. Committed to creating a welcoming and efficient environment for all clients and visitors. Eager to contribute to the team's success with dedication and a positive attitude. Known for reliability, adaptability, and a strong willingness to learn and grow.
Overview
7
7
years of professional experience
Work History
Receptionist
Rex Lumber Co.
South Windsor
10.2023 - Current
- Learned and adapted quickly to new technology and software applications.
- Process delivery payments in a timely manner.
- Logistics support when needed.
- Use of a multi-line phone system.
- Use of data management systems.
File Clerk
Rex Lumber Co.
South Windsor
02.2022 - 10.2023
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Created, implemented and monitored filing systems for easy retrieval of records.
- Responded promptly to internal document requests from colleagues, providing excellent customer service while minimizing disruptions to workflow.
Program Leader
South Windsor Parks & Rec.
South Windsor
04.2018 - 02.2021
- Monitored program performance through regular evaluations, identifying areas for improvement and implementing necessary changes.
- Communicate with parents effectively on any information that may need to be passed along.
- Created fun, age-appropriate activities for school-age children.
- Monitored student safety while conducting indoor or outdoor activities.
- Managed behavioral issues and used positive behavior strategies for groups of up to 21 students.
- Enhanced student engagement by incorporating interactive activities and group projects in after-school programs.
Hostess/Server
Campion's Pizza
South Windsor
05.2017 - 03.2018
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
High School Diploma -
South Windsor High School
South Windsor, CT06.2018
Skills
- Technical Proficiency in specific software (ie Microsoft Word, Microsoft Office, Outlook, Excel)
- Data Entry
- Multi Line Phone System
- Organization skills
- Time Management
- Office Administration
- File Management
- Mail handling
- Office equipment operations
- Customer Service
- Billing and Invoicing
Accomplishments
During my time here at Rex Lumber, I was promoted from File Clerk to Receptionist after demonstrating exceptional organizational skills, reliability, and a proactive approach to administrative tasks.
Timeline
Receptionist
Rex Lumber Co.
10.2023 - Current
File Clerk
Rex Lumber Co.
02.2022 - 10.2023
Program Leader
South Windsor Parks & Rec.
04.2018 - 02.2021
Hostess/Server
Campion's Pizza
05.2017 - 03.2018
High School Diploma -
South Windsor High School
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