Lauren LeMoine
Dallas,TX
Summary
Human Resources Executive with 15 years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Director Of Human Resources
Family and Child Guidance Center
01.2021 - Current
- Applicant tracking, recruiting, onboarding, and offboarding
- Implemented new applicant tracking system, resulting in 30% reduction in time-to-fill and improved candidate experience
- Improved response time to emails by 30% by implementing new email management system, leading to better communication and faster decision-making
- Managed KPIs, leading to boost in employee engagement and more efficient workforce
- Enhanced employee performance by aligning training programs with company objectives, leading to increased overall profitability and efficiency
- Developed and maintained relationships with insurance carriers for policies including general liability, commercial property insurance, commercial auto insurance, and professional liability insurance
- Assisting in resolution of employee issues including employee investigations, complaints, and discrimination charges
- Represent company at various hearings and investigatory meetings including unemployment and EEOC investigations
- Processing payroll for employees and 1099 contractors using ADP and Quickbooks, conducting regular audits and reconciliations, resulting in reduction in payroll errors and cost savings for company
- Managed 401(k) administration with 100% accuracy, processing contributions, loan payments, and distributions annually, ensuring seamless employee experience and compliance with regulations
- Enhanced performance management techniques for 20 managers, leading to increase in employee productivity and overall team efficiency.
- Managed onboarding process, providing new hires with necessary tools for success from day one.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Implemented data-driven decision-making processes within HR department to identify areas of improvement.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Instructed senior leaders on appropriate employee corrective steps.
- Fostered positive work environment through comprehensive employee relations program.
- Created and implemented forward-thinking initiatives to improve employee engagement.
Director Of Human Resources
N&S Law Firm
01.2018 - 01.2021
- MB Realty Dallas, TX, USA
- 2010 - 2018 Collaborated with leadership to develop and implement diversity, equity, and inclusivity strategies, resulting in 30% improvement in employee morale and more cohesive organizational culture
- Conducting exit interviews and terminations, leading to implementation of retention strategies, resulting in decrease in turnover and improved employee satisfaction
- Established and nurtured partnerships with insurance carriers, ensuring comprehensive coverage and cost-effective insurance solutions for organization's diverse needs
- Monthly invoicing, and trust account reconciliation for attorney clients, resulting in 15% reduction in overdue accounts and improved cash flow for firm
- Improved employee compliance through implementation of new HR policies and procedures, resulting in more streamlined operation and increased efficiency
- Managed 401 (k) administration, ensuring annual compliance testing and processing contributions, loan payments, distributions, and changes, resulting in 100% accuracy and compliance with regulations
- Performance management system development and administration: Designed and implemented performance HRIS management system, resulting in 15% increase in employee productivity and overall company performance
- Establish and maintain department records and reports; recommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed
- Payroll for W-2 employees and 1099 contractors implemented new payroll system, to enhance overall payroll accuracy
- Streamlined HR systems and processes, leading to reduction in turnover and increased productivity across organization
- Applicant tracking, recruiting, onboarding, and offboarding
- Streamlined onboarding process, reducing onboarding time by 25%, increasing new hire efficiency and engagement
- Collaborated with real estate brokers on high-impact projects, resulting in operational efficiency and cost savings for commercial properties
- Improved and strengthened relationships with internal and external stakeholders, resulting in increase in project collaboration and more cohesive team environment
- Collaborated with insurance carriers to assess risks and negotiate policy terms, leading to decrease in claims frequency
- Improved operational efficiency and minimized financial impact on business
- Managed payroll and accurately processed broker fees and employee paychecks per week, ensuring timely and error-free payments
- Interpreted HR policies and employment law for employee owners, and coached them to ensure consistency, effectiveness, and compliance.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Managed complex employee relations issues, reducing legal risks and maintaining positive work environment.
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
- Instructed senior leaders on appropriate employee corrective steps.
- Fostered positive work environment through comprehensive employee relations program.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
Director Human Resources
Harr And Associates
01.2003 - 01.2010
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Processed employee claims involving performance issues and harassment.
- Streamlined HR processes for increased efficiency and improved service delivery.
- Established onboarding procedures to facilitate smooth transitions for new hires into organization.
- Handled on-boarding process for newly hired employees and distributed all paperwork.
- Oversaw annual performance review process, providing guidance to managers on setting goals and measuring employee progress.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Managed benefits administration, ensuring cost-effective coverage options for employees while staying within budget constraints.
- Conducted thorough compensation analyses to maintain competitive pay structures within industry market standards.
- Supported talent development through coaching sessions with key personnel, assisting them in reaching their professional growth objectives.
- Oversaw workers' compensation program for employees injured on job.
- Monitored administration of benefits program to maintain compliance with employee insurance program.
- Reduced turnover rates through effective talent acquisition and retention strategies.
- Answered employee inquiries regarding health benefits and 401k options.
- Developed incentive program for hiring of and retaining of employees.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
Education
BBA - Human Resources
Texas Woman's University
Denton, TXSkills
- Benefits Administration
- Employee Relations
- Records Maintenance
- Performance Evaluation
- Talent Acquisition
- Payroll Management
- Retention Strategies
- Background Checks
- Organizational Development
- Diversity and Inclusion
- Workforce Planning
- Internal Communications
- Exit Interviews
- Onboarding
- Training programs
- Performance Management
- Performance Reviews
- Onboarding process
- HR software proficiency
- Payroll Administration
- Human Resources Management
- Policy Implementation
- Workers Compensation
- Dispute Mediation
- Training leadership
- Employee Surveys
- Program Development
- Staff Management
- Payroll Processing
- Conflict Resolution
- Hiring and Onboarding
- Human Resource Information System HRIS
- Leadership Development
- Human Resources Operations
- Onboarding, Training, and Development
- Budget Administration
- Recruitment
- Employee Recognition Programs
- Benefits and compensation management
- Administering Disciplinary Procedures
- Corrective Action Planning
- ADP Workforce Now
- Human Resource Management Software HRMS
- Employee Referral Programs
- Relationship Building
- Employee Handbook Development
- Unemployment Claims
- Recruitment and hiring
- Performance Management Systems
- Health and Safety Programs
- Employment Record Verification
- Employee Relations Oversight
Certification
- Texas Notary Public
- SHRM SCP (Society for Human Resource Management)
Personal Information
Title: Director of Human Resources
Timeline
Director Of Human Resources
Family and Child Guidance Center
01.2021 - Current
Director Of Human Resources
N&S Law Firm
01.2018 - 01.2021
Director Human Resources
Harr And Associates
01.2003 - 01.2010
BBA - Human Resources
Texas Woman's University
- Texas Notary Public
- SHRM SCP (Society for Human Resource Management)
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