Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lauren Lesesne

Area Manager
Denair,CA

Summary

Detail-oriented Multi-Unit Manager with a proven track record in fostering high-performing teams and enhancing workplace culture. Achievements include implementing innovative management strategies that significantly reduced costs while increasing revenue. Core competencies include team leadership, operational efficiency, and strategic sales techniques. Committed to driving continuous improvement and excellence within organizational frameworks.

Overview

19
19
years of professional experience

Work History

Area Manager

Party City
Modesto, CA
11.2024 - Current
  • Worked with direct reports to develop and implement action plans, improving operating results.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Coached Store Managers on developing effective sales strategies and building customer loyalty.
  • Collaborated with other departments such as Human Resources or Marketing on initiatives related to Area Management duties.
  • Conducted periodic reviews of inventory levels and product mix in stores.
  • Coached, developed and motivated team to achieve revenue goals.
  • Reviewed staffing needs to ensure adequate coverage at all times in stores.
  • Boosted team morale and overall revenue by creating sales contests.
  • Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
  • Investigated customer complaints promptly, identified root causes and implemented corrective actions.
  • Worked effectively in team environments to make the workplace more productive.

District Manager

Party City
, CA
07.2024 - 11.2024
  • Ensured that all stores met their monthly targets by providing guidance and support as needed.
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
  • Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
  • Organized promotional events in order to drive sales volume in the district's stores.
  • Worked with direct reports to develop and implement action plans, improving operating results.
  • Resolved customer complaints regarding sales and service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked with cross-functional teams to achieve goals.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Completed day-to-day duties accurately and efficiently.

Store Manager District Trainer

Party City
Modesto, CA
02.2022 - 07.2024
  • Developed new training programs in compliance with company and government standards.
  • Conducted regular meetings with store managers to review performance metrics and provide feedback on areas of improvement.
  • Effectively trained instructors and supervisors on techniques for managing employees.
  • Mentored team members to succeed and advance within department and company.
  • Facilitated workshops for newly hired associates, introducing them to the company culture and providing an overview of their job duties.
  • Collaborated with regional directors to create an effective employee recognition program that encouraged positive behaviors among staff members.
  • Cross-trained employees to do other jobs within business, increasing job skills and productivity.
  • Created a comprehensive onboarding program for new store managers, including both technical and soft skills training.
  • Performed variety of management functions including, inventory management, protecting company's assets, merchandising integrity, overall facility cleanliness and maintenance and completing HR responsibilities.
  • Evaluated and communicated trainee participation and performance in reports to management.
  • Role-played with employees to help sharpen skills and learn to deal with challenging situations.

Store Manager

Party City
, CA
01.2006 - 02.2022
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Established customer service standards and monitored staff compliance.
  • Created weekly work schedules for store personnel.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Delegated work to staff, setting priorities and goals.
  • Ensured compliance with safety regulations and company policies.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Managed daily banking activities such as deposits and withdrawals.
  • Recruited, trained and supervised new employees.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Analyzed sales data to identify trends and adjust strategies accordingly.

Education

High School Diploma -

Newark Memorial High School
Newark
06-2005

Skills

  • Multi-Unit Leadership
  • Recruitment and hiring
  • Team development
  • Business development and planning
  • Performance management
  • Relationship building and management
  • Controlling costs
  • Operations management
  • Cross-functional collaboration
  • Profit maximization
  • Systems and software expertise
  • Effective Solutions Development

Accomplishments

  • District point of contact while District Manager on Vacation
  • Led multiple conference calls monthly and became leader within the District
  • Successfully developed 10 new Store Managers
  • Mentored 6 leaders to eventually become Store Managers within the region
  • Supported multiple stores with training and hiring

Timeline

Area Manager

Party City
11.2024 - Current

District Manager

Party City
07.2024 - 11.2024

Store Manager District Trainer

Party City
02.2022 - 07.2024

Store Manager

Party City
01.2006 - 02.2022

High School Diploma -

Newark Memorial High School

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Lauren LesesneArea Manager