LAUREN LINA GHRAIZI
Las Vegas,NV
Summary
Customer service expert with extensive experience in high-pressure, fast-paced environments. Skilled in multitasking, problem-solving, and delivering seamless guest experiences with professionalism and warmth. Known for a friendly and approachable demeanor, strong communication skills, and the ability to adapt quickly to diverse guest needs. Excited to bring energy, enthusiasm, and a welcoming attitude to the hospitality industry while ensuring every guest feels valued and cared for.
Overview
10
10
years of professional experience
1
1
Certification
Work History
MRI Technologist
Medsmart
Las Vegas, NV
03.2025 - Current
- Actively serving in three different hospitals within the Valley Health System and one outpatient center, floating to each facility as needed
- Adheres to different policies, protocols, and procedures as they vary from site to site
- Communicates kindly and efficiently with nursing and other medical staff/superiors to achieve the best patient care possible
- Experience with scanning patients on ventilators and utilizing MR Safe monitoring devices during the exam
- Conducts research on implants and devices prior to scanning to follow MR safety guidelines
MRI Technologist
MDI Thousand Oaks Radnet
Thousand Oaks, CA
04.2024 - 02.2025
- Efficiently screened, scanned, and interacted with a high volume of patients daily in a fast-paced environment.
- Provided high quality, diagnostic images with optimization in mind.
- Actively troubleshoots any equipment or scanner issues.
- Demonstrated respect, friendliness, and willingness to help all staff and patients.
- Eagerly worked on both Closed GE 1.5 T and Open MRI Hitachi 1.2 units.
- Utilized PACS and RIS daily.
- Completed detailed and accurate notes on each patient.
- Safely injected contrast and tended to any allergic reactions quickly
- Navigated emergency situations and utilized the crash cart when needed
- Preemptively scrubbed patient schedules in advance to address any potential issues before they occurred (unsafe medical implants, incorrect orders, etc.)
Office Manager
Molly Maid of Burbank/Glendale
Verdugo City, CA
03.2019 - 01.2024
- Resolved conflict swiftly and successfully resulting in customer satisfaction.
- Directed all daily operations, prepared schedules for eight teams, monitored accounts receivable, and completed daily data entry.
- Answered inbound calls and emails in a friendly and professional manner.
- Maintained a clean and well-stocked office.
- Performed payroll and employee data entry on a weekly basis accurately and efficiently.
- Improved upon company processes to ensure quality, profitability, and future growth.
VIP Hostess of Food & Nutrition
Cedar Sinai Medical Center
Beverly Hills, CA
01.2018 - 01.2019
- Plated and delivered breakfast, lunch, and dinner to VIP patients and their families.
- Memorized 30+ menu items and rotating specials to give customized recommendations to patients.
- Collaborated with leadership staff to improve quality of food and nutritional care service.
- Restocked, de-cluttered, and sanitized workstation and delivery cart daily.
- Cultivated positive patient relations by managing information and orchestrating speedy delivery of meals.
- Completed daily side work and opening and closing duties without fail.
- Identified issues, analyzed information, and provided solutions to problems.
- Handled private and confidential information in compliance with hospital policies and procedures.
Server
Hayat’s Kitchen
North Hollywood, CA
01.2016 - 01.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
MRI Certification - undefined
WCUI MRI Program
Los Angeles, CA03.2024
Bachelor of Science - Marketing Management-Business Administration
Western Governors University
Salt Lake City, UT05.2020
Skills
- Detail-Oriented
- Honest and Ethical
- Resourceful and Organized
- Empathetic and Patient
- Strong Communication Skills
- Emotional Intelligence
- Guest satisfaction
- Sanitation standards
- Beverage preparation
- Allergy awareness
- Handling guest complaints
- Food and beverage sales
- Teamwork and collaboration
- Warm and friendly
- Professional attitude
Certification
- American Registry of Radiologic Technologists (ARRT)
- ARMRIT (MR)
- BLS/CPR
- Venipuncture
- HIPAA
Timeline
MRI Technologist
Medsmart
03.2025 - Current
MRI Technologist
MDI Thousand Oaks Radnet
04.2024 - 02.2025
Office Manager
Molly Maid of Burbank/Glendale
03.2019 - 01.2024
VIP Hostess of Food & Nutrition
Cedar Sinai Medical Center
01.2018 - 01.2019
Server
Hayat’s Kitchen
01.2016 - 01.2018
MRI Certification - undefined
WCUI MRI Program
Bachelor of Science - Marketing Management-Business Administration
Western Governors University