Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Food and Beverage Cast Member
Walt Disney World Company
08.2023 - Current
Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
Handled cash, stocked vending locations, and maintained cleanliness in dining areas.
Performed opening and closing duties such as setting up workstations with necessary supplies.
Upheld cleanliness standards in all service areas: dining room, kitchen, and storage.
Supported in event set-up and breakdown as needed.
Maintained accurate inventory records using both manual systems and computerized databases.
Manager
Blank Slate Creamery
02.2021 - 08.2023
Determined the abilities of team members and allocated tasks accordingly to enhance overall efficiency.
Maintained quality service by enforcing customer service standards and addressing any customer issues.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Student Manager
South Quad Dining Hall
10.2019 - 05.2023
Delivered training to workers in food preparation and customer-facing roles to promote strong team performance
Worked with Assistant Managers to coordinate efforts of student employees, oversee aspects of meal service and perform routine tasks related to preparing and serving food
Recorded attendance information accurately and efficiently during shifts.
Managed and delegated tasks to student employees during dining hall shifts.