Lauren Lloyd
Ashburn,VA
Summary
Dynamic, goal-oriented professional thriving in high-pressure environments while maintaining a friendly demeanor. Exceptional multitasking abilities and a quick learning aptitude ensure efficiency and adaptability in diverse situations. Committed to delivering outstanding results with a strong dedication to career advancement and personal growth. A collaborative team player who values kindness and professionalism in all interactions.
Overview
12
12
years of professional experience
Work History
Real Estate Agent
Self-employeed
09.2024 - Current
- Developed comprehensive market analyses to inform pricing strategies for property listings.
- Cultivated strong client relationships, resulting in repeat business and referrals.
- Negotiated contracts and agreements to secure favorable terms for clients.
- Coordinated property showings and open houses to maximize exposure and interest.
- Negotiated, facilitated, and managed real estate transactions.
- Maintained connections with clients to encourage repeat business and referrals.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
- Coordinated with inspectors and appraisers to ensure timely property evaluations and compliance with regulations.
Manager
Four Seasons Salon and Med Spa
01.2018 - Current
- Managed front desk operations, ensuring smooth check-in and check-out processes for clients.
- Coordinated appointment scheduling, optimizing staff availability and client satisfaction.
- Enhanced customer experience by addressing inquiries and resolving issues promptly.
- Maintained accurate client records and confidential information using salon management software.
- Trained new reception staff on operational procedures and customer service standards.
- Implemented efficient filing systems for electronic and paper documents, improving accessibility.
- Assisted with inventory management, tracking supplies to ensure adequate stock levels.
- Collaborated with team members to promote services and special offers to enhance sales initiatives.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Managed approximately 80 plus calls, emails and faxes per day from customers
Waitress and Bar Tender
P.F. Chang’s
01.2017 - 01.2018
- Delivered exceptional customer service in high-pressure dining environment.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Managed multiple tables efficiently while maintaining attention to detail.
- Trained new staff on menu knowledge, service standards, and operational procedures.
- Resolved customer complaints promptly to enhance overall dining experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
PCA (Personal Care Assistant)
Fritzingertown Senior Living Community
01.2014 - 01.2017
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Administered medications as prescribed, preventing adverse reactions or complications.
- Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Facilitated personal hygiene management, feeding and ambulation.
Education
High School Diploma -
Hazelton Area High School
Hazleton, PA06.2013
Certification in Phlebotomy
Northern Virginia Phlebotomy Program
Fairfax, VA03.2020
nursing, Biology
Luzerne County Community College
Nanticoke, PASkills
- Strong organizational skills
- Highly professional
- Excellent teamwork
- Social media marketing
Timeline
Real Estate Agent
Self-employeed
09.2024 - Current
Manager
Four Seasons Salon and Med Spa
01.2018 - Current
Waitress and Bar Tender
P.F. Chang’s
01.2017 - 01.2018
PCA (Personal Care Assistant)
Fritzingertown Senior Living Community
01.2014 - 01.2017
High School Diploma -
Hazelton Area High School
Certification in Phlebotomy
Northern Virginia Phlebotomy Program
nursing, Biology
Luzerne County Community College
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