Lauren Logan
Austin,TX
Summary
Organized and dedicated professional seeking to bring expansive skillset to new career opportunities, with proven track record of providing exceptional customer service and administrative excellence in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
Work History
Project Manager
Gulf Coast Business Credit
Austin, TX
01.2025 - Current
- Planned and managed all special projects, with focused detail on timelines and budgets.
- Oversaw over 25 conventions, from registration to onsite show management, with competing deadlines simultaneously.
- Lead the administrative team in extensive product research of promotional items to ensure the most cost-effective marketability of the company.
- Forecasted, scheduled, and monitored convention timelines, personnel performance, and cost efficiency.
- Drafted reports in Salesforce summarizing progress made on projects for review by the executive leadership team.
Office Manager
Gulf Coast Business Credit
Austin, TX
08.2023 - 01.2025
- Performed back end support for Underwriting team, ensuring completion of legal contracts, broker agreements, compliance checklists, etc.
- Handled all Bank and Trade reference checks for Underwriting and Sales teams.
- Supported Sales team by managing new leads, organizing their pipelines, and following up with leads at various stages to ensure ongoing engagement.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information. I also handled all employee expense reports.
- Maintained filing system for records, correspondence, legal documents, and responsible for tracking/restocking/organizing all promo item inventory (50 plus items).
- Worked closely with project manager on specialized projects such as organizing events for clients and referral sources.
Office Administrative Specialist
AWL, Inc.
10.2021 - 03.2023
- Developed training strategies to streamline and improve office procedures.
- Managed department budgets for Admin, Helpdesk, and Leadership and generated financial reports for management review.
- Interacted with 20 plus vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Directly supported CFO by managing budgets, scheduling appointments and organizing itinerary.
Head Baker
Upper Crust Bakery & Cafe
06.2017 - 06.2018
- Managed training, disciplining and motivating employees.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Oversaw budgets and cost controls to maintain efficient operations.
- Maintained adequate coverage for peak business hours by setting effective employee schedules and leave policies.
- Trained and supervised new employees on bakery operations and procedures.
Manager of Operations
Takoba
12.2012 - 04.2017
- Carefully interviewed, selected, trained, and supervised staff.
- Supervised, developed and conducted performance evaluations for 30 employees.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Led and directed team members on effective methods, operations, and procedures.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Education
Bachelor of Science - Psychology
University of Houston
Houston, TX12.2020
Certificate in Patisserie & Baking - Baking
Le Cordon Bleu College of Culinary Arts - Austin
Austin, TX02.2009
Skills
- Training and Development
- Office Management
- Budgeting
- Administrative Procedures
- Project Management
- Microsoft Office
- Accounting Support
- Excel Spreadsheets
- Workflow Planning
- Salesforce
- Senior Leadership Support
- Staff Motivation
Timeline
Project Manager
Gulf Coast Business Credit
01.2025 - Current
Office Manager
Gulf Coast Business Credit
08.2023 - 01.2025
Office Administrative Specialist
AWL, Inc.
10.2021 - 03.2023
Head Baker
Upper Crust Bakery & Cafe
06.2017 - 06.2018
Manager of Operations
Takoba
12.2012 - 04.2017
Bachelor of Science - Psychology
University of Houston
Certificate in Patisserie & Baking - Baking
Le Cordon Bleu College of Culinary Arts - Austin
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