Lauren Lora
New York
Summary
Compassionate and detail-oriented professional with experience at Kirby Forensic Psychiatric Center, enhancing patient outcomes through effective monitoring and empathetic support. Skilled in crisis intervention and written communication, I excel in fostering positive environments for growth while ensuring timely documentation and reporting. Certified in CPR/AED, I am dedicated to patient care and improvement.
Overview
16
16
years of professional experience
Work History
Security Hospital Treatment Assistant
Kirby Forensic Psychiatric Center
04.2020 - Current
- Developed strong rapport with patients through consistent empathy and understanding during challenging moments.
- Improved patient outcomes by carefully monitoring and documenting treatment progress.
- Completed necessary reports and documentation on time and to specifications.
- Monitored patient progress and reported changes to healthcare professionals.
Mental Health Therapy Aide
New York City Children's Center
05.2014 - 04.2020
- Assisted in the development of treatment plans for better mental health outcomes.
- Promoted self-help skills among patients by teaching them daily living activities such as personal hygiene tasks or meal preparation.
- And recommendations for future treatments or adjustments.
- Provided compassionate support to patients during group therapy sessions, fostering a positive environment for growth and healing.
Associate Trainer
Panera Bread
06.2012 - 04.2014
- Assisted in monitoring trainee performance to identify gaps in training.
- Mentored employees during probationary period to answer questions and offer improvement strategies.
- Evaluated trainee performance and provided constructive feedback to support continuous improvement efforts.
Cashier
Au Bon Pain
03.2009 - 08.2012
- Used POS system to enter orders, process payments and issue receipts.
- Built relationships with customers to encourage repeat business.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
Education
Associate of Applied Science - Medical Laboratory Technology
Bronx Community College
Bronx, NYHigh School Diploma -
Vanguard High School
New York, NYSkills
- Patient care
- Crisis intervention
- Written communication
- Organizational skills
- Time management
- Problem-solving
- Attention to detail
- Certified in CPR/AED
Timeline
Security Hospital Treatment Assistant
Kirby Forensic Psychiatric Center
04.2020 - Current
Mental Health Therapy Aide
New York City Children's Center
05.2014 - 04.2020
Associate Trainer
Panera Bread
06.2012 - 04.2014
Cashier
Au Bon Pain
03.2009 - 08.2012
Associate of Applied Science - Medical Laboratory Technology
Bronx Community College
High School Diploma -
Vanguard High School
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