Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Luke

Harlem,GA

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. I strive to be a dynamic individual with hands-on experience in Veterinary assisting and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

6
6
years of professional experience

Work History

Veterinary Assistant

Highland Animal Hosptial
01.2024 - Current
  • Positioned animals for diagnostic imaging such as x-rays and ultrasounds.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Improved client relations through effective communication and education on pet health needs.
  • Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
  • Restrained animals for examination and treatment.

Veterinary Receptionist

Highland Animal Hospital
02.2023 - 01.2024
  • Managed multi-line phone system and pleasantly greeted patients.
  • Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
  • Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
  • Maintained office and waiting room, keeping common areas clean and tidy.
  • Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
  • Entered data from pet records and office visits into computer system.
  • Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.

Veterinary Receptionist

Grovetown Animal Clinic
11.2022 - 02.2023
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Received and routed laboratory results to correct clinical staff members.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.

Assistant Store Manager

Palm Beach Tan
03.2021 - 11.2022
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.

Certified Trainer

Chic-Fil-A
03.2019 - 08.2021
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
  • Developed innovative training materials, resulting in higher levels of trainee satisfaction.
  • Provided coaching and mentor to new employees.

Education

High School Diploma -

Harlem High School
Harlem, GA
05-2021

Skills

  • Client education
  • Sanitation and Hygiene Maintenance
  • Patient restraint
  • Patient Medication Administration
  • Laboratory procedures
  • Accurate Medical Record Management
  • Diagnostic imaging
  • Intravenous catheterization
  • Surgical assistance
  • Anesthesia monitoring
  • Attention to detail
  • Problem-solving
  • Venipuncture
  • Prescription filling
  • Equipment sterilization

Timeline

Veterinary Assistant

Highland Animal Hosptial
01.2024 - Current

Veterinary Receptionist

Highland Animal Hospital
02.2023 - 01.2024

Veterinary Receptionist

Grovetown Animal Clinic
11.2022 - 02.2023

Assistant Store Manager

Palm Beach Tan
03.2021 - 11.2022

Certified Trainer

Chic-Fil-A
03.2019 - 08.2021

High School Diploma -

Harlem High School

Similar Profiles

CREATE PROFILE
Lauren Luke