Lauren MacLean
San Pedro ,CA
Summary
Proven professional with extensive experience in grounds and facilities maintenance, notably with the Los Angeles Unified School District. Demonstrates exceptional time management and team collaboration skills, ensuring project completion and high satisfaction levels. Excelling in safety procedures and preventive maintenance, significantly enhancing operational efficiency and workplace safety.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Gardner
Los Angeles Unified School District, LAUSD
07.2019 - Current
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Planted and cultivated by preparing soil and watering plants for thriving and healthy results.
- Used shears, pruners, and electric shears to prune and trim hedges and shrubs.
- Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
- Maintained gardening tools and equipment by sharpening and cleaning tools to keep in good working condition.
- Contributed to a safe working environment by adhering to company safety protocols and maintaining well-organized workspaces.
- Coordinated with fellow Gardners to complete large-scale landscaping projects within tight deadlines.
- Provided expert advice on plant care, gardening techniques, and landscaping ideas, enhancing principal and Supervision satisfaction.
- Cut and trimmed trees for safety and/or proper height for safe walking paths, cut shrubs to shape and maintain landscape, safety and visibility.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
Maintenance Worker
City of Torrance
08.2014 - 07.2019
- Used problem-solving skills to alleviate issues efficiently with
- Improved park cleanliness and aesthetics through regular maintenance tasks, including trash collection and landscaping.
- Kept grass, trees and landscaping beds in professional condition with regular care.
- Serviced park restrooms to keep each free of trash, stocked with basic supplies and clean for guests. While safely using approved cleaning products and chemicals to sanitize and maintain park restrooms and club houses.
- Checked on safety and operation of park equipment every week.
- Maintained athletic fields for area youth and adult leagues.
- Replaced light bulbs and handled other basic park upkeep.
- Fertilized and watered grounds for optimal growth.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Cut trees and shrubs to shape and maintain landscape.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Inspected gardens for pests, weeds and diseases.
- Assisted with irrigation system maintenance and repair.
- Developed and maintained efficient irrigation system for outdoor areas.
- Designed programs for landscape maintenance, pest management, composting, purchase ordering, cleaning schedules and other related topics.
Emergency Road Service Dispatcher
Auto Club of Southern California
08.2012 - 08.2014
- Addressed public inquiries regarding road closures or delays caused by incidents under the jurisdiction of the Emergency Road Service team.
- Provided exceptional customer service to distressed callers while obtaining necessary details for appropriate action.
- Coordinated with tow truck operators for quick vehicle recovery, minimizing traffic disruptions due to accidents or breakdowns.
- Scheduled deliveries and pickups according to customer needs.
Attractions Cast Member
Disneyland Resort
02.2009 - 08.2012
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Maintained a high level of personal presentation according to company standards, ensuring a professional and approachable image at all times.
- Promoted adherence to safety guidelines amongst guests by consistently reinforcing rules during pre-boarding announcements or in-person reminders.
- Enhanced overall attraction presentation by maintaining clean surroundings at all times including queue areas, ride vehicles, and exit paths.
- Contributed to overall park cleanliness by performing routine cleaning tasks and reporting any maintenance issues promptly.
Tool Rental Associate
Home Depot
09.2006 - 02.2009
- Participated in ongoing training programs to further develop technical skills as well as product knowledge base within the industry.
- Conducted regular inventory checks to maintain accurate stock levels and prevent loss or theft.
- Examined, received and tagged tools to be cleaned, stored and repaired.
- Enhanced customer satisfaction by providing knowledgeable tool recommendations and usage advice.
- Regularly updated knowledge of industry trends, staying current on new tools and technologies available for rent.
- Managed reservation system efficiently, ensuring availability of requested tools for customer pick-up dates.
- Performed routine maintenance on rental tools to guarantee their safety and reliability for each user.
- Maintained a clean, organized, and safe work environment to ensure optimal functionality of tools and equipment.
- Supplied information about rental items to inform customers of tool availability and operation.
- Inspected and tested tools to locate worn and damaged parts and malfunctions.
- Inspected returned items for damage or wear, assessing repair needs or replacement decisions accordingly.
- Supported overall store success by assisting with additional tasks as needed, including stocking shelves, merchandising displays and conducting general maintenance activities.
- Streamlined tool rental processes for improved efficiency and faster customer service.
- Provided friendly, attentive service to all customers, fostering positive relationships and repeat business.
- Educated customers on proper tool maintenance, prolonging the lifespan of rented equipment.
- Assisted customers with troubleshooting tool issues, offering expert guidance and support.
Education
Associate Of Science - Environmental Horticulture
El Camino College
Torrance, CASkills
- Time Management
- Team Collaboration
- Organization and Multitasking
- Safety Procedures
- Grounds Maintenance
- Preventive Maintenance
Certification
Exceptional Supervisor Certification Program-Level 1
Timeline
Gardner
Los Angeles Unified School District, LAUSD
07.2019 - Current
Maintenance Worker
City of Torrance
08.2014 - 07.2019
Emergency Road Service Dispatcher
Auto Club of Southern California
08.2012 - 08.2014
Attractions Cast Member
Disneyland Resort
02.2009 - 08.2012
Tool Rental Associate
Home Depot
09.2006 - 02.2009
Exceptional Supervisor Certification Program-Level 1
Associate Of Science - Environmental Horticulture
El Camino College
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