Lauren Magalona Buenaventura

• Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
• Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
• Assessed customer skin tone and complexion to determine appropriate products and materials to use.
• Examined sketches, photographs and other references to get inspiration for desired look.
• Demonstrated and explained use of different beauty products to educate customers.
• Used social media platforms to promote salon and services.
• Provided pre- and post-service consultations to accurately assess clients' needs.
• Developed loyal following of clients by providing high-quality services.
• Maintained schedule and kept appointment times.
• Created custom tattoo designs for customers.
• Kept areas neat and clean and equipment sanitized.
• Utilized photographs and sketches from customers to develop ideas.
• Applied permanent tattoos using indelible, non-toxic ink.
• Performed clean, high-quality work at all times.
• Preserved patient safety by following safety protocols.

Completed over 900 hours of Advanced Aesthetics for program

• Cleaned and disinfected equipment to promote safe and sanitary environment.
• Performed treatments and created and maintained records of treatment according to company policy.
• Informed, answered questions and recommended treatments for clients seeking range of aesthetic services.
• Studied ingredients in products to explain benefits to clients.
• Delivered safe, therapeutic experiences to leave clients feeling relaxed and refreshed.
• Guided patients through process, explaining what to expect and how to follow up to improve results.
• Brought in up 5 new clients per month through targeted marketing and word-of-mouth referrals from satisfied clients.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Educated clients about products and self-maintenance for healthy skin based on needs and preferences.
• Educated clients about products and self-maintenance for healthy skin based on needs and preferences.
• Attended esthetics shows, classes and seminars to stay up-to-date on latest trends.
• Certified in: waxing, Laser, Venus Legacy, Sublime Radio Frequency, EMatrix, Tattoo Removal, Clear & Brilliant, Vein Removal, Hydrafacial, Cool Sculpting, Microneedling, Diamond Glow by Skin Medica, Microdermabrasions, Dermasound, Microcurrent, High Frequency, Chemical Peels (TCA, Salicylic, Glycolic, Lactic), Dermaplane

• Used proper PPE and safety protocols for personal health and safety of other staff.
• Restrained animals to protect veterinarians from potential harm.
• Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
• Administered medications to animals in treatment and documented changes in condition.
• Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
• Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
• Restocked surgical and office supplies to keep all necessary materials easily accessible.
• Answered owner animal health questions and advised on best care practices.
• Triaged incoming patients to determine treatment needs and urgency of care.
• Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
• Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
• Monitored vital signs of animals during surgical procedures and provided postoperative care.

• Collected patient biopsies and blood samples for laboratory analysis.
• Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
• Triaged incoming patients to determine treatment needs and urgency of care.
• Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
• Assessed paws, ears, and eyes for injuries or infections as part of initial evaluation.
• Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
• Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
• Managed medical intervention and therapy for animals in collaboration with veterinarian.
• Answered owner animal health questions and advised on best care practices.
• Restrained animals to protect veterinarians from potential harm.
• Recorded symptoms and documented medical observations to inform treatment decisions.
• Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
• Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
• Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
• Educated clients on nutrition, preventive health and other animal care.
• Filed daily progress records, surgery logs, x-ray logs, and routine records.
• Maintained detailed records of animal health care and diagnostic treatments.
• Obtained patient history from owners and performed physical examinations.
• Performed fecal examinations, urinalysis and bloodwork.
• Assisted veterinarians with radiographs and ultrasounds.
• Collected and prepared specimens for laboratory testing.
• Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
• Performed dental cleanings using ultrasonic scaler.
• Administered vaccinations to variety of animal species.
• Administer medications, vaccines and treatments as instructed by veterinarian.
• Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
• Designed and created client education materials and marketing materials for hospital services.
• Monitored vital signs of animals during surgical procedures and provided postoperative care.

• Maintained computer and physical filing systems.
• Created, maintained and updated filing systems for paper and electronic documents.
• Updated reports, managed accounts, and generated reports for company database.
• Developed and maintained successful relationships with vendors, suppliers and contractors.
• Managed office operations while scheduling appointments for department managers.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Trained and mentored staff.
• Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
• Designed and created client education materials and marketing materials for hospital services.
• Arranged for equipment maintenance and repairs and coordinated variety of services
• Ordered supplies and conducted routine inventories of supplies and equipment.
• Reviewed work procedures and operational problems to determine ways to improve service, performance and safety.
• Established work schedules and assignments for staff, taking into account workload, space and equipment availability.
• Organized and directed worker training programs to resolve personnel problems, hire new staff and evaluate employee performance.
• Evaluated patient care and initiated procedural changes for increased benefit.
• Developed policies and procedures for effective pharmacy management.
• Ordered all pharmacy supplies and kept check on inventory levels.
• Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
• Removed trash and straightened counters to keep pharmacy area clean and neat.