Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lauren Manteiga

Bonita Springs,FL

Summary

Senior-level digital marketing professional with a proven record of driving growth, and delivering measurable ROI through strategic planning & execution of innovative marketing campaigns.

Overview

10
10
years of professional experience

Work History

Senior Account Strategist

Brainlabs
01.2022 - Current
  • Established strong relationships with enterprise clients, fostering trust and loyalty while addressing their evolving business needs.
  • Maximized ROI for clients by conducting thorough analyses of campaign performance data and providing actionable insights and recommendations.
  • Collaborated with cross-functional teams to develop integrated marketing campaigns that effectively targeted key demographics.
  • Streamlined internal processes for greater efficiency in managing complex accounts and reducing turnaround time for clients.
  • Improved team collaboration and project management skills by utilizing agile methodologies and tools such as Monday.com and Slack.
  • Mentored junior strategists, sharing industry knowledge and best practices to foster team collaboration and professional development.
  • Ensured seamless onboarding of new clients by developing and implementing customized account setup processes tailored to individual client needs.

Client Strategy Manager

ChannelAdvisor
08.2021 - 12.2021
  • Developed and maintained client relationship with agency's top enterprise account, Ulta Beauty. Participated in client meetings providing updates on account performance.
  • Enhanced client satisfaction by resolving disputes promptly, maintaining open lines of communication (utilized Monday.com), and ensuring high-quality service delivery.
  • Managed bid and budget allocation ensuring optimal spend and hitting ROAS goals. Enhanced return on investment, conducting thorough analysis of campaign performance data.
  • Oversaw successful implementation and delivery of promotional campaigns based on client's promotional calendar.
  • Fostered partnerships with industry vendors (Google) enhancing company's reputation and creating new business opportunities.

Senior Manager, Paid Performance

Tambourine
03.2020 - 08.2021
  • Managed portfolio of accounts for 10-15 independent hotels and agency's destination accounts, The Island of The Bahamas and St. Kitts ensuring optimal spend and results.
  • Reduced cost per acquisition through continuous monitoring and adjustment of bids and budgets.
  • Improved ad relevancy by implementing continuous testing for social advertising.
  • Developed and executed comprehensive paid search strategies to achieve client objectives.
  • Trained junior team members on paid search tactics, fostering professional growth and increasing departmental expertise.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.

Paid Performance Manager

Tambourine
04.2019 - 03.2020
  • Managed a portfolio of 15-25 accounts for independent hotels ensuring optimal spend and results.
  • Increased ROAS through continuous campaign monitoring and adjustment of bids & budgets.
  • Implemented paid search and social campaigns to achieve client objectives.

Search Engine Marketing Analyst

AutoNation
09.2016 - 04.2019
  • Managed enterprise level paid search accounts for central and eastern regions' local dealerships ensuring optimal spend and results.
  • Increased ROAS through continuous campaign monitoring and adjustment of bids & budgets.
  • Developed detailed monthly reports showcasing campaign results, providing actionable insights for stakeholders.
  • Reduced wasted spend through continuous monitoring of account performance metrics and making data-driven adjustments to campaigns.

E-Commerce Marketing Analyst

OperationROI
09.2014 - 09.2016
  • Served as main point of contact for SMB e-commerce clients & managed paid campaigns across Google Ads, Bing, Amazon Marketplace, Facebook, and other CSEs to increase ROI.
  • clients for a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base specifically for Amazon Marketplace.

Education

BSBA - Hospitality & Tourism Management

Appalachian State University
Boone, NC
08.2013

Bachelor of Arts - Psychology

University of Central Florida
Orlando, FL
12.2007

Skills

  • Leadership & Team Management
  • Project & Client Management
  • Forecasting & Planning
  • Strategic & Creative Thinking
  • Performance Data Analysis
  • PPC Management & Optimization for Enterprises
  • Bid & Budget Management
  • A/B Testing
  • Tracking & Reporting
  • Proficient in Excel, Google Sheets, GA4 & SA 360
  • Proactive Communication
  • Fluent in Spanish

Languages

Spanish
Full Professional

Timeline

Senior Account Strategist

Brainlabs
01.2022 - Current

Client Strategy Manager

ChannelAdvisor
08.2021 - 12.2021

Senior Manager, Paid Performance

Tambourine
03.2020 - 08.2021

Paid Performance Manager

Tambourine
04.2019 - 03.2020

Search Engine Marketing Analyst

AutoNation
09.2016 - 04.2019

E-Commerce Marketing Analyst

OperationROI
09.2014 - 09.2016

BSBA - Hospitality & Tourism Management

Appalachian State University

Bachelor of Arts - Psychology

University of Central Florida
Lauren Manteiga