Senior-level digital marketing professional with a proven record of driving growth, and delivering measurable ROI through strategic planning & execution of innovative marketing campaigns.
Overview
10
10
years of professional experience
Work History
Senior Account Strategist
Brainlabs
01.2022 - Current
Established strong relationships with enterprise clients, fostering trust and loyalty while addressing their evolving business needs.
Maximized ROI for clients by conducting thorough analyses of campaign performance data and providing actionable insights and recommendations.
Collaborated with cross-functional teams to develop integrated marketing campaigns that effectively targeted key demographics.
Streamlined internal processes for greater efficiency in managing complex accounts and reducing turnaround time for clients.
Improved team collaboration and project management skills by utilizing agile methodologies and tools such as Monday.com and Slack.
Mentored junior strategists, sharing industry knowledge and best practices to foster team collaboration and professional development.
Ensured seamless onboarding of new clients by developing and implementing customized account setup processes tailored to individual client needs.
Client Strategy Manager
ChannelAdvisor
08.2021 - 12.2021
Developed and maintained client relationship with agency's top enterprise account, Ulta Beauty. Participated in client meetings providing updates on account performance.
Enhanced client satisfaction by resolving disputes promptly, maintaining open lines of communication (utilized Monday.com), and ensuring high-quality service delivery.
Managed bid and budget allocation ensuring optimal spend and hitting ROAS goals. Enhanced return on investment, conducting thorough analysis of campaign performance data.
Oversaw successful implementation and delivery of promotional campaigns based on client's promotional calendar.
Fostered partnerships with industry vendors (Google) enhancing company's reputation and creating new business opportunities.
Senior Manager, Paid Performance
Tambourine
03.2020 - 08.2021
Managed portfolio of accounts for 10-15 independent hotels and agency's destination accounts, The Island of The Bahamas and St. Kitts ensuring optimal spend and results.
Reduced cost per acquisition through continuous monitoring and adjustment of bids and budgets.
Improved ad relevancy by implementing continuous testing for social advertising.
Developed and executed comprehensive paid search strategies to achieve client objectives.
Trained junior team members on paid search tactics, fostering professional growth and increasing departmental expertise.
Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Paid Performance Manager
Tambourine
04.2019 - 03.2020
Managed a portfolio of 15-25 accounts for independent hotels ensuring optimal spend and results.
Increased ROAS through continuous campaign monitoring and adjustment of bids & budgets.
Implemented paid search and social campaigns to achieve client objectives.
Search Engine Marketing Analyst
AutoNation
09.2016 - 04.2019
Managed enterprise level paid search accounts for central and eastern regions' local dealerships ensuring optimal spend and results.
Increased ROAS through continuous campaign monitoring and adjustment of bids & budgets.
Developed detailed monthly reports showcasing campaign results, providing actionable insights for stakeholders.
Reduced wasted spend through continuous monitoring of account performance metrics and making data-driven adjustments to campaigns.
E-Commerce Marketing Analyst
OperationROI
09.2014 - 09.2016
Served as main point of contact for SMB e-commerce clients & managed paid campaigns across Google Ads, Bing, Amazon Marketplace, Facebook, and other CSEs to increase ROI.
clients for a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Conducted regular account reviews to identify areas for improvement and ensure continued success.
Collaborated with sales team to identify potential upsell opportunities and expand client base specifically for Amazon Marketplace.