Dedicated retail professional with ten years of experience utilizing team-building and interpersonal skills in a fast-paced, customer-focused retail environment
Overview
12
12
years of professional experience
Work History
Bakery Clerk
Albertsons
07.2023 - 03.2025
Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Wrapped, boxed and weighed bakery department products.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Shift Lead
Walgreens
09.2022 - 04.2023
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Kept employees operating productively and working on task to meet business and customer needs.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Helped store management meet standards of service and quality in daily operations.
Trained new employees and delegated daily tasks and responsibilities.
Supervisor
CVS Health
11.2021 - 03.2022
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Evaluated staff performance and provided coaching to address inefficiencies.
Helped meet changing demands by recommending improvements to business systems or procedures.
Developed effective improvement plans in alignment with goals and specifications.
Client Associate
Xerox
03.2018 - 03.2020
Created business plan and identified target customers by interacting on phone and in person, handling basic inquiries, and providing quotes.
Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
Developed strategies to improve processes and reduce costs.
Photographer & Sales Specialist
Lifetouch Church Directories
06.2015 - 11.2017
Photographed high-quality images for various print and digital projects.
Planned and prepared for on-location and studio shoots.
Edited, toned, captioned, and uploaded photographs for publication.
Trained new photographers in use of camera equipment and editing software.
Office Assistant
Colonial Oaks Apartments
05.2014 - 05.2015
Prepared and edited documents to produce precise, accurate and professional communication.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Input data into spreadsheets and databases.
Cashier
Goodwill
06.2013 - 05.2014
Greeted customers entering store and responded promptly to customer needs.
Addressed customer needs and made product recommendations to increase sales.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.