Lauren Martin
California City,CA
Summary
Proven track record in compassionate communication and home safety evaluation, demonstrated through a history of enhancing patient recovery and reducing hospital readmissions by 20% at Rasheema Hollenworth. Adept at fostering supportive environments and coordinating healthcare services, as evidenced during tenure with Jackie. Balances strong multitasking abilities with meticulous attention to detail, ensuring high levels of customer satisfaction.
Overview
6
6
years of professional experience
Work History
In Home Care
Tanisha
Sacramento, CA
11.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Honor Home Care
Jackie
North Highlands, CA
03.2024 - 04.2024
- Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
- Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.
- Enhanced patient care by coordinating and scheduling home healthcare services.
- Advocated for clients'' rights throughout their interactions with healthcare professionals; ensuring they receive the appropriate levels of service according to their unique needs.
Teacher
Ragina
Sacramento, CA
06.2023 - 12.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Home Care
Rasheema Hollenworth
Sacramento, CA
01.2022 - 06.2023
- Educated family members on appropriate home care techniques, promoting continuity of care after discharge from the facility.
- Decreased hospital readmission rates by diligently following up with discharged patients to ensure successful transition into post-acute settings or home care environments.
- Aided in reducing hospital readmissions by educating patients on proper at-home care techniques and medication adherence.
- Enhanced patient recovery by providing comprehensive home care nursing services and individualized care plans.
Crew Member
McDonald's
Sacramento, CA
01.2021 - 11.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Tacobell
Amanda
5th St Sacramento
09.2019 - 01.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Clern Perk
Joshua
Rio Linda, CA
06.2018 - 02.2019
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Education
High School Diploma -
Gerber High School
Sacramento, CA12.2023
Skills
- Home safety evaluation
- Compassionate communication
- Catheter Care
- Medication Reconciliation
Timeline
Honor Home Care
Jackie
03.2024 - 04.2024
Teacher
Ragina
06.2023 - 12.2023
In Home Care
Tanisha
11.2022 - Current
Home Care
Rasheema Hollenworth
01.2022 - 06.2023
Crew Member
McDonald's
01.2021 - 11.2021
Tacobell
Amanda
09.2019 - 01.2020
Clern Perk
Joshua
06.2018 - 02.2019
High School Diploma -
Gerber High School