Lauren McCaffrey
Boone,NC
Summary
Reliable and upbeat customer service employee, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and strong work ethic.
Overview
4
4
years of professional experience
Work History
Sales Associate
Hip Chics Formal Wear
11.2021 - 07.2023
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Gained exposure for smaller businesses by modeling for local boutiques and designers, ultimately increasing their sales.
Retail Associate/Guest Service Associate
Nothing Bundt Cakes
05.2019 - 03.2020
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Increased sales revenue by offering targeted promotions and upselling related items.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
Education
Communications
Appalachian State University
Boone, NC05.2026
Skills
- Client Service
- Customer Needs Assessment
- Upselling
- Payment Processing
- Goal-Oriented
- Problem-Solving Skills
- Outgoing Personality
- Excellent People Skills
Timeline
Sales Associate
Hip Chics Formal Wear
11.2021 - 07.2023
Retail Associate/Guest Service Associate
Nothing Bundt Cakes
05.2019 - 03.2020
Communications
Appalachian State University
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