Lauren McCall
Sacramento,CA
Summary
Highly efficient associate experienced in thriving within fast-paced and challenging environments. Motivated by a strong desire to continuously learn and apply new knowledge with skill and efficiency. Committed to delivering exceptional results through a proactive and adaptable approach. Adept at effectively managing tasks, collaborating with teams, and consistently meeting or exceeding expectations.
Overview
5
5
years of professional experience
Work History
Associate
Bid RL
06.2024 - Current
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Organized merchandise in a way that makes it easier to locate.
- Analyzed customer sales and feedback and provided management ideas for advancement.
Associate
Falling Prices
09.2022 - 05.2024
- Performed in a fast paced and stressful environment.
- Engaged with a diverse group of people to ensure customer satisfaction face to face.
- Followed clear instruction while working independently to prepare merchandise for the store.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Associate
Shop Heroic
11.2021 - 09.2022
- Assisted customers with their shopping experiences.
- Provided customer feedback to management and determined areas to improve.
- Created an inviting environment for customers by maintaining store organization and cleanliness.
Shift Lead
Sourdough & Co
07.2019 - 10.2021
- Trained and mentored new employees to maximize team performance.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Completed store opening and closing procedures and balanced tills.
- Upheld high standards of customer service at all times to enhance customer loyalty and satisfaction.
Education
B.S. - Criminal Justice
Sacramento State University
Sacramento, CA05.2024
A.S. - Administration of Justice
Folsom Lake College
Folsom, CA05.2022
A.A. - Interdisciplinary Studies: Social and Behavioral Sciences
Folsom Lake College
Folsom, CA05.2022
Skills
- Ability to work well with others
- Time management
- Task prioritization
- Complex Problem-solving
- Multiple priorities management
- Attention to detail
- Excellent communication skills
- Work well under pressure
- Resolve conflicts quickly
- Knowledgeable with Google Docs applications
Timeline
Associate
Bid RL
06.2024 - Current
Associate
Falling Prices
09.2022 - 05.2024
Associate
Shop Heroic
11.2021 - 09.2022
Shift Lead
Sourdough & Co
07.2019 - 10.2021
B.S. - Criminal Justice
Sacramento State University
A.S. - Administration of Justice
Folsom Lake College
A.A. - Interdisciplinary Studies: Social and Behavioral Sciences
Folsom Lake College
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