Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Mccloy

Tampa,FL

Summary

Professional with hands-on experience in collaborative environments, prepared to contribute to project success. Known for reliability and adaptability in meeting dynamic team needs. Exhibits strong organizational abilities and effective communication skills. Experienced with project assistance and teamwork. Utilizes strong organizational skills to manage tasks efficiently. Knowledge of effective communication and time management to support team objectives.

Overview

3
3
years of professional experience

Work History

Server

Salt Shack On the Bay
08.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Crew Member

Trader Joe's
04.2023 - 07.2024
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of the store to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Became familiar with products to answer questions and make suggestions.

Intern

Goldman Sachs
06.2023 - 08.2023
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Sorted and organized files, spreadsheets, and reports.
  • Generated reports detailing findings and recommendations.
  • Answered and directed phone calls.

Crew Member

Starbucks
02.2022 - 03.2023
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Volunteer

Safety Harbor
06.2022 - 08.2022
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Education

Associate of Science - Psychology

St. Petersburg College
Clearwater, FL
06-2025

High School Diploma -

East Lake High School
Tarpon Springs, FL
05-2022

Skills

  • Customer service
  • Sales expertise
  • Multitasking and organization
  • Goal-oriented mindset
  • Attention to detail
  • Outstanding communication skills
  • Professionalism and etiquette

Timeline

Server

Salt Shack On the Bay
08.2024 - Current

Intern

Goldman Sachs
06.2023 - 08.2023

Crew Member

Trader Joe's
04.2023 - 07.2024

Volunteer

Safety Harbor
06.2022 - 08.2022

Crew Member

Starbucks
02.2022 - 03.2023

Associate of Science - Psychology

St. Petersburg College

High School Diploma -

East Lake High School
Lauren Mccloy