Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren McClure

Grand Blanc,MI

Summary

Reliable, dedicated, and self-motivated team player. At ease in high-stress, fast-paced environments with multiple responsibilities. Willingness to take on initiatives using organized problem solving and decision-making. Recognized and regularly commended for possessing leadership and outstanding administrative and organizational skills. Has a natural ability to effectively communicate and articulate information clearly and concisely with a strong emphasis on remaining courteous and professional in both written and verbal communication.

Overview

10
10
years of professional experience

Work History

Lead Crew Member/Inter-room Manager

Five Guys
Brighton, MI
07.2022 - Current
  • Conducted interviews for potential candidates.
  • Trained and coached over 20 staff members on practices, procedures, and customer service.
  • Mastered POS systems to handle cash flow of $2,000 to $5,000 per shift.
  • Maintaining and delivering schedules for 20-30 employees on a weekly basis.
  • Delegating tasks that align with company goals on a weekly basis.
  • Ability to thrive in a fast-paced and high-stress environment.

Independent Contractor

Advance Local Media LLC
Ann Arbor, MI
08.2017 - 12.2023
  • Oversee the record management for over 300 customers, digitizing all paper records to an online system.
  • Organize routes to obtain the most efficient distribution.
  • Distribute newspapers to customers within the deadline.
  • Assisted in company events.
  • Provide status reports frequently for data metrics.
  • Assist management in creating presentations.

Admin Assistant/Physical Therapist Technician

Marina Physical Therapy
Rochester Hills, MI
08.2014 - 07.2017
  • Responsible for planning and orchestrating conventions to sell medical equipment.
  • Reported departmental expenses, ensuring alignment with the corporate budget.
  • Trained physical therapy technicians in medical procedures to guarantee consistent, quality care.
  • Managed client and doctor relations for two offices, and served as a proxy for the doctors as authorized.
  • Filtered questions and requests as necessary, protecting doctors' time to ensure they are able to focus on clients.
  • Perform administrative support tasks, such as answering phones, proofreading, and transcribing office visits.
  • Developed a website.
  • Creating and maintaining detailed spreadsheets of records, invoices, and office expenses.

Education

Bachelor of Science -

Oakland University
Rochester, MI
01-2019

Skills

  • Microsoft 365
  • Administrative tasks
  • Leadership
  • Training
  • Time management
  • Organization
  • Decision-making
  • Communication
  • Zoom
  • Google Suite
  • POS systems

Timeline

Lead Crew Member/Inter-room Manager

Five Guys
07.2022 - Current

Independent Contractor

Advance Local Media LLC
08.2017 - 12.2023

Admin Assistant/Physical Therapist Technician

Marina Physical Therapy
08.2014 - 07.2017

Bachelor of Science -

Oakland University
Lauren McClure