Summary
Overview
Work History
Skills
Timeline
Generic

Lauren McClure

Sequim,WA

Summary

Dynamic System Analyst with a proven track record at Starbucks Coffee Company, excelling in project management and technical analysis. Spearheaded data migration projects, enhancing system efficiency and user experience. Known for excellent communication and problem-solving skills, fostering collaboration across teams to achieve seamless system solutions.

Overview

36
36
years of professional experience

Work History

System Analyst

Starbuck Coffee Company
06.2006 - 05.2025
  • Collaborated with cross-functional teams to develop system solutions tailored to business needs.
  • Provided technical support for end-users, resolving issues promptly and effectively.
  • Enhanced user experience through implementation of interface updates and usability improvements.
  • Assisted project managers in creating accurate project timelines through careful analysis of task dependencies and resource constraints within system development initiatives.
  • Reduced downtime during system upgrades by developing thorough rollout plans that minimized potential disruptions to daily operations.
  • Spearheaded data migration projects, ensuring seamless transfer of information between systems.

Administrative Assistant

AT&T
09.1989 - 05.2003
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting positive company culture and boosting employee morale.

Skills

  • Project management
  • Technical analysis
  • Requirements gathering
  • Application support
  • Teamwork and collaboration
  • Excellent communication
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Organizational skills
  • Self motivation

Timeline

System Analyst

Starbuck Coffee Company
06.2006 - 05.2025

Administrative Assistant

AT&T
09.1989 - 05.2003

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