Lauren McCracken
Summary
Dynamic professional with extensive experience in caregiving and customer service. Proven ability to enhance client satisfaction through effective communication and time management. Skilled in maintaining safety compliance while fostering a welcoming environment. Recognized for creative problem-solving and strong interpersonal skills, ensuring exceptional service delivery.
Overview
11
11
years of professional experience
Work History
Caregiver & Personal Support
At Home
03.2025 - Current
- Assisted with personal care (bathing, dressing, mobility) and managed medication reminders.
- Maintained a clean, safe environment and coordinated medical appointments.
- Ensured proper nutrition and hydration while developing time-management and multitasking skills.
- Communicated with healthcare providers to ensure proper care.
Babysitter / Nanny
01.2015 - Current
- Provided individualized care for child with Type 1 Diabetes, addressing specific health needs.
- Ensured a safe and healthy environment for all children during activities.
- Transported children to and from sports events and home safely.
- Demonstrated calmness in handling emergency situations effectively.
- Performed light housekeeping duties to maintain cleanliness and organization.
- Supported children of all ages through engaging activities and supervision.
Infant & Toddler Teacher / Floater Teacher
Hillsborough Private School
Anaheim Hills, CA
07.2024 - 03.2025
- Cared for infants and toddlers, assisting with feeding, diapering, and daily routines.
- Supported multiple classrooms to maintain ratios and smooth operations.
- Helped create a safe, clean, and developmentally appropriate environment for all children.
Shift Manager
Mountain Mike's Pizza
Brea, CA
06.2023 - 07.2024
- Assisted customers, resolved complaints, and ensured smooth transactions.
- Managed staff tasks, inventory, and ensured the work environment met safety guidelines.
- Monitored stock levels, handled building security, and reviewed goals with management.
SPED Class Observations and Volunteering
Helen Estock Elementary School
Tustin, CA
04.2024 - 05.2024
- Observed and participated in diverse special education classroom settings, gaining firsthand experience with various teaching strategies and student needs.
- Observed and supported the implementation of Individualized Education Programs (IEPs) in a classroom setting.
- Gained practical experience in modifying instructional approaches to meet the unique needs of each student.
Server
Splash Cafe
Pismo Beach, CA
01.2022 - 06.2023
- Took orders, ran food, and managed the ticket line.
- Helped with chowder production, stocked shelves, and cleaned grills.
- Bussed tables and maintained cleanliness throughout shifts.
Recreation Attendant / Kids Club Coordinator
Balboa Bay Club
Newport Beach, CA
07.2018 - 06.2020
- Assisted members with recreation equipment (kayaks, paddleboards, bikes) and ensured area cleanliness.
- Supervised children in the Kids Club and provided exceptional member service.
Education
Associate in Arts Degree for Transfer - Child and Adolescent Development
Cuesta College
San Luis Obispo05.2023
High School Diploma -
Newport Harbor High School
Newport Beach, CA06.2019
Bachelor of Science - Communicative Disorders, Child And Adolescent Studies
California State University, Fullerton
Fullerton, CASkills
- POS operation
- Order processing
- Facility cleaning
- Child engagement
- Friendly and hospitable demeanor
- Interpersonal communication
- Team collaboration
- Effective communication
- Time management
- Customer service excellence
- Creative problem solving
- Organizational skills
- Active listening
- Problem resolution
- Emotional intelligence
- Health and safety compliance
Timeline
Caregiver & Personal Support
At Home
03.2025 - Current
Infant & Toddler Teacher / Floater Teacher
Hillsborough Private School
07.2024 - 03.2025
SPED Class Observations and Volunteering
Helen Estock Elementary School
04.2024 - 05.2024
Shift Manager
Mountain Mike's Pizza
06.2023 - 07.2024
Server
Splash Cafe
01.2022 - 06.2023
Recreation Attendant / Kids Club Coordinator
Balboa Bay Club
07.2018 - 06.2020
Babysitter / Nanny
01.2015 - Current
Associate in Arts Degree for Transfer - Child and Adolescent Development
Cuesta College
High School Diploma -
Newport Harbor High School
Bachelor of Science - Communicative Disorders, Child And Adolescent Studies
California State University, Fullerton