Lauren McCurry
Cornelius,NC
Summary
I am currently a Nurse in a Critical Care unit at Novant Matthews and have decided to purse my dreams of being a Broker. I have always had an interest in construction, marketing and sales. I have a lot of experience in customer satisfaction service and would describe myself as a extrovert who can spark up a conversation with anyone put in front of me. I would love a position in new home sales and to be able to assist buyers in having the most relaxed and positive home buying experience possible.
Overview
8
8
years of professional experience
Work History
Nurse
Novant Health
10.2022 - Current
- Audited charts and reviewed clinical documents to verify accuracy.
- Educated patients and families on diagnosis, neurological conditions and processes, treatments and expected outcomes.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Waitress
Sports Page Restaurant And Bar
11.2015 - 10.2022
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Associate of Science - Nursing
Gaston College
Dallas, NC07.2022
Associate of Science - Undergraduate
University of North Carolina Charlotte
Charlotte, NC05.2018
Skills
- Critical Thinking
- Multitasking Abilities
- Computer Skills- Microsoft Word and Excel certified
- CPR (ALS/BLS)
- Attention to Detail
- Customer Relations
Timeline
Nurse
Novant Health
10.2022 - Current
Waitress
Sports Page Restaurant And Bar
11.2015 - 10.2022
Associate of Science - Nursing
Gaston College
Associate of Science - Undergraduate
University of North Carolina Charlotte