Lauren McKinney
Van Buren,AR
Summary
Detail-oriented professional with a strong work ethic and goal-oriented mindset. Experienced in customer service and care coordination, consistently delivering exceptional support while managing appointments and follow-up care to improve satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dental Assistant
Fort Smith Pediatric Dental Group
Fort Smith, AR
08.2024 - Current
- Assisted pediatric dentists during procedures, ensuring comfort and safety of young patients.
- Educated parents on oral hygiene practices to promote children's dental health.
- Communicated effectively with children to ease fears and build trust throughout visits.
- Scheduled appointments and coordinated follow-up care to enhance patient experience.
Counter/ Customer Service
Mr. Robs Dry Cleaners
Fort Smith, AR
07.2020 - 08.2024
- Managed cash register operations, ensuring accurate transactions and balanced daily sales reports.
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted with garment inspections, identifying stains and damages for proper treatment recommendations.
- Provided excellent communication skills when relaying complex information or addressing customer concerns.
Education
Obtaining Degree - Bachelor of Sciences/ Minor in Business
University of Arkansas Fort Smith
Fort Smith, AR05-2028
Skills
- Strong work ethic
- Team collaboration
- Professionalism and etiquette
- Goal oriented
- Strong communication skills
- Time management
Certification
- CPR Certified, American Heart Association
Timeline
Dental Assistant
Fort Smith Pediatric Dental Group
08.2024 - Current
Counter/ Customer Service
Mr. Robs Dry Cleaners
07.2020 - 08.2024
Obtaining Degree - Bachelor of Sciences/ Minor in Business
University of Arkansas Fort Smith