Summary
Overview
Work History
Education
Skills
Timeline
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Lauren McQuillan

Fairfield,CT

Summary

Driven Sports Reporter with experience and talent in attending sports events to report on Minnesota High School Hockey games. Providing unbiased reporting of game recaps and sports stats. Successful in leveraging social media to engage with followers and improve website views. In a 6 month season, was able to double website views from the previous year.

Overview

2
2
years of professional experience

Work History

Sports Writer

Janjet.com
10.2022 - 08.2023
  • Prepared, rewrote, and edited pieces to improve readability and impact.
  • Determined readiness of written pieces, and made changes to written pieces.
  • Posted and promoted articles on social media platforms to engage target audience.
  • Completed thorough research into assigned topics.
  • Delivered authoritative sports coverage with careful attention to game facts, stats and predictions.
  • Helped social media team improve promotions and engagement by providing top-notch sports content targeted on specific audiences.
  • Covered numerous events personally, traveling to games across Minnesota to create buzz and offer expert coverage.
  • Helped improve website popularity by promoting on Social Media, lead the team to the most successful season we have ever had before website closure in August of 2023.

Sales Associate

American Eagle Outfitters
01.2022 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Hostess

Perkins Restaurant & Bakery
10.2022 - 01.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.

Education

Bachelor of Arts - Sports Communication And Media Studies

Sacred Heart University
Fairfield, CT
05.2027

High School Diploma -

Chanhassen High School
Chanhassen, MN
06.2023

Skills

  • Sports Reporting
  • Team Collaboration
  • Email and Phone Etiquette
  • Blog Writing
  • Relationship Building
  • Story Pitching
  • Social Media
  • Social Media Posting
  • Customer Service

Timeline

Sports Writer

Janjet.com
10.2022 - 08.2023

Hostess

Perkins Restaurant & Bakery
10.2022 - 01.2023

Sales Associate

American Eagle Outfitters
01.2022 - 08.2023

Bachelor of Arts - Sports Communication And Media Studies

Sacred Heart University

High School Diploma -

Chanhassen High School

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Lauren McQuillan