Lauren Miller
Sullivan,Missouri
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
3
3
years of professional experience
Work History
Account Manager - Business Development
SalesHive
11.2022 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- On average, my best clients perform at 112% of goal.
Sales Development Manager
SalesHive
11.2021 - Current
- Increased sales revenue by implementing strategic growth initiatives and fostering strong client relationships.
- Developed a high-performing sales team through targeted coaching, training, and performance evaluations.
- Streamlined sales processes for improved efficiency and faster deal closures.
- Expanded market presence with diligent research and identification of new business opportunities.
- Cultivated a culture of excellence within the sales team by setting ambitious goals, providing regular feedback, and celebrating successes.
Sales Development Representative
SalesHive
11.2020 - Current
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Developed strong relationships with key decision-makers through consistent communication and rapport-building efforts.
- Expanded client base by conducting market research to identify new prospects and potential business opportunities.
- Enhanced team performance through regular sales training sessions, role-playing exercises, and constructive feedback.
- Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
- Accelerated sales cycle by effectively addressing customer concerns, presenting tailored solutions, and negotiating favorable contract terms.
Education
Some College (No Degree) - Psychology
University of Colorado At Colorado Springs
Colorado Springs, COSkills
- Customer Service
- Data Analytics
- Client Relationship Management
- Account Management
- Campaign Execution
- Lead Generation
- Sales Development
- Team Training
- Business Development
Timeline
Account Manager - Business Development
SalesHive
11.2022 - Current
Sales Development Manager
SalesHive
11.2021 - Current
Sales Development Representative
SalesHive
11.2020 - Current
Some College (No Degree) - Psychology
University of Colorado At Colorado Springs
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