Lauren Miller
Poultney,VT
Summary
Masters prepared RN with excellent communication and interpersonal skills as demonstrated by level of experience in both clinical and nonclinical positions within the acute care setting. Dedicated to lifelong learning, goal driven, and an excellent work ethic. Substantial experience in streamlining administrative operations and coordinating team efforts. Skilled in managing schedules, handling communications, and optimizing inpatient hospital workflows. Recognized for strong organizational abilities and adaptability to changing demands. Effective collaborator focused on achieving results and supporting organizational values, mission, and goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Patient Flow Coordinator, RN
Rutland Regional Medical Center
07.2023 - Current
- Coordinated patient admissions and discharges to optimize hospital bed utilization.
- Developed and implemented streamlined processes for patient flow management.
- Collaborated with multidisciplinary teams to enhance communication and care coordination.
- Analyzed patient data to identify trends, improving service delivery efficiency.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex patients.
- Improved patient flow by efficiently coordinating room assignments and patient transfers.
- Managed bed availability by monitoring capacity levels daily, adjusting resources as needed to accommodate fluctuations in demand.
- Created clear documentation of all activities related to patient flow coordination, promoting transparency among care providers and administrators.
- Ensured continuity of care through thorough hand-offs between shifts, minimizing delays or gaps in service delivery.
- Served as an advocate for patients'' needs within the health system, liaising between various departments to ensure timely access to services.
- Streamlined communication between departments, optimizing patient care and staff productivity.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Streamlined workflow processes within nursing department, improving efficiency in patient admissions and discharge procedures.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Completed weekly and daily scheduling for nearly 30 employees.
Part-time Clinical Oversight Instructor
Vermont State University
09.2022 - 06.2025
- Developed and implemented laboratory curricula to enhance student engagement and learning outcomes.
- Trained and mentored students in laboratory techniques and safety protocols, fostering a culture of compliance.
- Streamlined lab procedures, resulting in improved efficiency and reduced material waste during experiments.
- Collaborated with faculty to integrate research findings into instructional materials for enhanced relevance.
- Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly for 2 different clinical groups of 15-20 students in each group.
- Coordinated laboratory sessions, ensuring equipment availability and proper setup for experiments.
- Utilized diverse teaching methods to accommodate various learning styles and preferences.
- Collaborated with faculty to design curriculum that aligns with academic standards and institutional goals for approximately 45 students.
RN Inpatient Case Manager
Rutland Regional Medical Center
01.2018 - 08.2024
- Administered comprehensive patient care, ensuring adherence to established protocols and standards.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on health management strategies, enhancing understanding of treatment options.
- Monitored patient progress, documenting changes in condition and coordinating with healthcare providers for interventions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Managed care from admission to discharge.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions post hospitalization.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Coordinated discharge planning to ensure a seamless transition from hospitalization to home or other healthcare facilities.
Clinical Registered Nurse
Rutland Regional Medical Center
07.2014 - 07.2023
- Administered comprehensive patient assessments to identify needs and develop appropriate care plans.
- Collaborated with interdisciplinary teams to ensure coordinated and effective patient care delivery.
- Mentored junior nurses, fostering professional development and enhancing team competencies in clinical practice.
- Implemented evidence-based practices to enhance patient safety and improve clinical outcomes.
- Increased efficiency in the unit by effectively prioritizing tasks, managing time, and delegating responsibilities when appropriate.
- Developed strong working relationships with physicians and other medical personnel, fostering a collaborative approach to patient care management across disciplines.
- Utilized advanced assessment skills to identify subtle changes in patient condition that warranted further attention or intervention, preventing potential complications.
- Acted as an advocate for patients and their families, ensuring that their needs were met and concerns were addressed throughout the course of care.
- Enhanced patient satisfaction through effective communication and empathy during treatment and recovery processes.
- Served as a preceptor for new graduate nurses, contributing to their successful transition into professional practice and fostering overall team growth.
- Improved patient outcomes by providing high-quality, evidence-based nursing care in a fast-paced clinical environment.
- Responded to patient emergencies to provide prompt and correct intervention .
- Administered medications and treatments to manage patient's condition.
- Utilized evidence-based practice to assess and provide care for patients.
- Maintained patient confidentiality by protecting unauthorized access to personal information.
- Stayed current with health system initiatives and incorporated evidence-based practice and research into care routine.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Officer Manager
Parker Water Wells
03.2011 - 03.2013
- Oversaw daily operations ensuring compliance with organizational policies and procedures.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Managed departmental budgets effectively, ensuring optimal allocation of resources for necessary equipment and training.
- Generated reports detailing findings and recommendations.
- Controlled costs to keep business operating within budget and increase profits.
Pension Analyst
New York State Nurses Association
10.2008 - 03.2011
- Analyzed pension data to ensure compliance with regulatory requirements and organizational policies.
- Conducted detailed audits of pension records to verify accuracy and identify discrepancies.
- Assisted human resources departments in resolving complex pension-related issues, improving employee satisfaction and retention rates.
- Streamlined pension administration processes, resulting in increased efficiency and reduced processing time.
- Collaborated with cross-functional teams to develop retirement plan strategies aligned with overall business objectives.
- Developed customized reports for clients, providing valuable insights into their pension plan performance.
- Managed participant data, ensuring accuracy and timely updates for benefit calculations and distributions.
Education
Master of Science - Nursing, Executive Track
Chamberlain College of Nursing
Downers Grove, IL11.2024
Bachelor of Science - Nursing
Chamberlain College of Nursing
Downers Grove, IL08.2016
Associate of Science - Nursing
Castleton University
Castleton, VT05.2014
High School Diploma - undefined
Poultney High School
Poultney, VT06.1999
Skills
- Highly experienced with CMS rules and guidelines
- Proficient with Cerner EMR
- Team player
- Excellent time management skills
- Exceptional problem-solving skills
- Customer service
- Patient education
- Relationship building
- Patient care coordination
- Administrative supervision
- Employee supervision
- Decision-making
Certification
- Multistate Compact License
- State of New York RN License
- ANCC Cardio-Vascular RN Board Certification
- BLS/ACLS Certified
- Daisy Award Nominee
- Daisy Award Honoree 2020
- Completed AACN ECCO critical care course
Awards
The Daisy Foundation, Daisy Award April 2021-Rutland Regional Medical Center
Timeline
Patient Flow Coordinator, RN
Rutland Regional Medical Center
07.2023 - Current
Part-time Clinical Oversight Instructor
Vermont State University
09.2022 - 06.2025
RN Inpatient Case Manager
Rutland Regional Medical Center
01.2018 - 08.2024
Clinical Registered Nurse
Rutland Regional Medical Center
07.2014 - 07.2023
Officer Manager
Parker Water Wells
03.2011 - 03.2013
Pension Analyst
New York State Nurses Association
10.2008 - 03.2011
Bachelor of Science - Nursing
Chamberlain College of Nursing
Associate of Science - Nursing
Castleton University
High School Diploma - undefined
Poultney High School
Master of Science - Nursing, Executive Track
Chamberlain College of Nursing
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