Lauren Miller
Arlington,Texas
Overview
12
12
years of professional experience
1
1
Certification
Work History
Desk Adjusting
USAA Claims
10.2024 - 11.2025
- Managed end-to-end claims for clients, ensuring timely resolution and client satisfaction
- Processed catastrophe and property claims, facilitating accurate assessments and swift payouts.
Examiner
Citizens Claims
10.2024 - 11.2024
- Processed claims efficiently and accurately.
- Handled claims related to property and catastrophes.
Cosmetologist
Elle Von Studio
Grand Prairie, TX
01.2017 - 10.2024
- Execute daily operations to ensure seamless salon functionality.
- Trained and managed team of 5 stylists, enhancing employee satisfaction and customer retention.
- Manage inventory and stock, reducing waste and increasing cost efficiency.
- Developed and executed social media content strategy, boosting brand recognition and customer engagement.
- Deliver exceptional customer service, achieving high satisfaction rates reflected in 5-star ratings.
- Provide comprehensive hair care services, including cutting, chemical treatments, and specialized care for all hair types.
Operations Manager
Dairy Queen Corporate
01.2014 - 01.2017
- Execute daily operations/Manage office/ Answer phones / Direct calls/ Record messages
- Formulate strategic and operational objectives aligned with organizational goals
- File documents / Prepare reports / Manage databases / Data entry
- Book travel arrangements / Organize events / Schedule appointments / Purchase materials / Plan inventory
Education
Xactimate Software Training - Claims Adjusting
Insurance Adjuster Now
Dallas, TX04.2024
Property Adjusting Bootcamp - Claims Adjusting
Insurance Adjuster Now
Dallas, TX04.2024
Insurance Adjuster License - Claims Adjusting
Insurance Adjuster Now
Dallas, TX03.2024
MBA/ACC - Business Administration and Accounting
University of Phoenix
Dallas, TX01.2016
BSB/M - Business Administration and Management
University of Phoenix
Dallas, TX01.2012
Cosmetology License - Cosmetology
Oldtown Barber And Beauty
Wichita, KS01.2001
Skills
- Problem-solving and decision-making
- Claims handling and processing
- Administrative expertise
- Catastrophe claims management
- Policy interpretation
- Risk analysis and management
- Conflict resolution strategies
- Data entry accuracy
- Team leadership and collaboration
- Multitasking and organization skills
- Customer service excellence
- Attention to detail
Licenses
- Texas - Designated Home State
- Arizona
- Florida
- Georgia
- Indiana
- Kentucky
- Minnesota
- Mississippi
- Oklahoma
- South Carolina
References
Upon Request
Xactimate Address
- Laurevo@laurenmiller
Certification
• TWIA Field Adjuster Certification
• USAA Certification
• USAA Certification
Timeline
Examiner
Citizens Claims
10.2024 - 11.2024
Desk Adjusting
USAA Claims
10.2024 - 11.2025
Cosmetologist
Elle Von Studio
01.2017 - 10.2024
Operations Manager
Dairy Queen Corporate
01.2014 - 01.2017
Xactimate Software Training - Claims Adjusting
Insurance Adjuster Now
Property Adjusting Bootcamp - Claims Adjusting
Insurance Adjuster Now
Insurance Adjuster License - Claims Adjusting
Insurance Adjuster Now
MBA/ACC - Business Administration and Accounting
University of Phoenix
BSB/M - Business Administration and Management
University of Phoenix
Cosmetology License - Cosmetology
Oldtown Barber And Beauty