Lauren Molloy
Summary
Passionate School Psychologist with extensive experience in psychoeducational assessment, data collection and interpretation, team building, consultation and collaboration, and implementation of support plans. Experience leading a district-wide department with a focus on equity and evidence-based practices. Passionate about advocating for the needs of others, and eager to work with young children, their families and the local community.
Overview
11
11
years of professional experience
Work History
Infant & Early Childhood Mental Health Consultant
BrightSpark Early Learning Services
10.2024 - Current
- Provides Infant-Early Childhood Mental Health Consultation services to licensed childcare providers in King and Pierce counties.
- Works in partnership with childcare and early learning providers to promote optimal social and emotional development of young children, and to prevent, identify and reduce the impact of mental health challenges among children and families.
- Provides multi-tiered consultation services to families, staff, and administrators of childcare settings. Consultation services provided at the systems-level, program level, classroom level or child/family focused.
- Facilitates reflective practice sessions with the goal of problem solving and strengthening the capacity of the adults working with children.
- Provides staff training and group learning opportunities around topics such as understanding challenging behaviors, reducing staff stress/burnout, and expulsion prevention.
- Collaboratively develops individualized support plans for children, families and programs by identifying culturally attuned, effective and feasible strategies.
- Connects families with community resources and trainings.
Customer Service Representative
Wellhaven Pet Health
08.2022 - Current
- Provided exceptional customer service to clients via phone and in person.
- Maintained patient medical records.
- Conveyed important information regarding patients in a concise and efficient manner.
- Scheduled appointments and manages doctors' schedules.
- Resolved client complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.
- Demonstrated compassion for animals and their owners during high stress situations.
School Psychologist
Highline School District
02.2014 - 06.2022
- Held leadership position as Co-Designee for the Psychology department from 2019-2021. Acted as department lead and point person. Fielded questions, relayed information to district representatives, advocated for needs of the department, determined annual budget, and purchased tools and materials.
- Streamlined communication between multiple parties regarding confidential cases and legal procedures.
- Scheduled meetings regularly for multiple teams (coordinated daily schedules, systematized and simplified scheduling processes, and clearly communicated meeting details and expectations to all attendees).
- Facilitated efficient team meetings (created meeting agendas, implemented and maintained meeting norms, determined and followed up on next steps).
- Consulted with teachers and parents to gain in-depth understanding of students.
- Primary case manager for student evaluations. Performed data-driven observations, conducted formal assessments, generated individualized reports and support plans, and presented results while adhering to strict timelines.
- Assisted in crisis response efforts, ensuring timely interventions for at-risk students while maintaining a safe learning environment.
- Generated detailed reports and emails daily for correspondence of pertinent information compliant with special education legal guidelines.
- Maintained meticulous records and office organizational practices.
- Contributed to a positive work environment. Created and facilitated team building activities and provided support to staff members as needed.
- Conducted functional behavioral assessments to identify underlying causes of challenging behaviors and create effective behavior intervention plans accordingly.
Education
Master of Science - School Psychology
St. John's University
Jamaica, NY09.2013
Bachelor of Arts - Psychology
Loyola University Maryland
Baltimore, MD05.2010
University of Auckland
Auckland, New Zealand07.2008
Skills
- Compassionate
- Adaptable and Flexible
- Rapport Building
- Verbal and Written Communication
- Collaborative Problem-Solving
- Crisis Intervention
- Data-driven Observations
- Intervention Planning
- Consultation and Collaboration with Children, Staff, Administrators and Families
Timeline
Infant & Early Childhood Mental Health Consultant
BrightSpark Early Learning Services
10.2024 - Current
Customer Service Representative
Wellhaven Pet Health
08.2022 - Current
School Psychologist
Highline School District
02.2014 - 06.2022
Master of Science - School Psychology
St. John's University
Bachelor of Arts - Psychology
Loyola University Maryland
University of Auckland
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