Lauren Morris
Star,NC
Summary
With a proven track record at Atrium Health Stanly, I excel in healthcare team collaboration and time management, adeptly handling payroll and scheduling for over 150 employees. My experience spans clinical to administrative roles, emphasizing professionalism, ethics, and efficiency. Achievements include streamlining orientation processes and enhancing interdisciplinary communication, contributing significantly to operational excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Management Nursing Associate
Atrium Health Stanly
Albemarle, NC
04.2022 - Current
- Complete payroll for over 150 employees.
- Open and balance the schedule for over 150 employees.
- Request CSI shifts, and work with teammates on filling these shifts based on department needs.
- Secretary for the Coordinating Practice Council.
- Assist managers with daily tasks.
- Schedule new teammates for orientation classes.
- Create orientation binders for new teammates.
- Take daily phone calls and messages from teammates.
- Answer teammates' questions or refer them to the correct department.
- Time management skills.
Healthcare Technician
Atrium Health Stanly
Albemarle, NC
12.2015 - 04.2022
- Collected specimens for testing purposes such as urine samples or throat swabs.
- Ensured that all patient information was kept confidential in accordance with HIPAA regulations.
- Demonstrated physical strength and stamina to lift patients.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Instructed patients in use of assistive equipment.
- Disposed of potentially hazardous biological material and contaminated supplies.
- Observed and reported changes in patient condition to registered nurse.
- Prepared rooms for incoming patients by setting up medical instruments and supplies.
- Responded quickly to emergency situations by providing appropriate medical attention.
- Collaborated with other healthcare professionals to provide comprehensive care for each individual patient.
- Provided assistance with daily living activities such as bathing, dressing, eating and transferring patients.
- Assisted in training technicians, medical students or other staff members.
- Provided emotional support to patients and their families during treatment process.
- Recorded patient vital signs, documenting information into medical charts.
- Cleaned medical equipment or facilities.
- Adjusted settings or positions of medical equipment.
- Communicated with management or other staff to resolve problems.
- Obtained, labeled and transported variety of samples and blood specimens.
- Assisted in the preparation of patients for examinations and treatments.
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
- Transported patients as assigned by registered nurses.
- Documented patient information accurately in electronic health records.
- Cleaned and sterilized medical equipment before and after use.
- Monitored patient's vital signs during treatments or diagnostic tests.
- Performed patient assessments, including vital signs, weight, height and body mass index.
- Responded quickly and with deep care for patients to build trust and rapport.
- Maintained confidential documentation of patient information to stay compliant with federal regulations.
Waitress
Waffle House
Biscoe, NC
01.2014 - 12.2015
- Performed basic math calculations when computing bills for customers' meals.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Replenished beverages when necessary.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Presented menus and answered questions regarding items.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Informed customers of daily specials and signature menu items.
- Greeted customers, answered questions and recommended specials to increase profits.
- Stocked service areas with supplies during slow periods.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Filled condiments and napkin containers during slack periods.
- Took orders for food and drinks and delivered them to guests.
- Trained new employees to perform duties.
- Prepared checks accurately and processed payments promptly.
- Organized take-out orders efficiently according to customer requests.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
Associate of Arts - Business Administration
Randolph Community College
Asheboro12-2024
High School Diploma -
West Montgomery High School
Mt. Gilead05-2015
Bachelor of Arts - Business Administration And Management
University of North Carolina At Greensboro
Greensboro, NCSkills
- Professionalism and ethics
- Teamwork orientation
- Clinical decision making
- Cultural history
- Healthcare team collaboration
- Physical endurance
- HIPAA compliance
- Adaptable
- Shared governance
- Interdisciplinary communication
- Database administration
- Medical office administration
- Quality assurance
- Time management configuration
- Scheduling and time management
- Time management strategies
- Productivity and time management
Accomplishments
- Shining Star award in 2024.
- VIA award in 2022.
- WOW cards all throughout my HCT position.
Certification
- NA 1 expires 1/31/2027
- NA 11 expires 07/31/2025
- BLS expires 2/28/2026
Affiliations
- I have four children and enjoy spending all of my time with them.
- I am in the Phi Theta Kappa Honor Society.
Timeline
Management Nursing Associate
Atrium Health Stanly
04.2022 - Current
Healthcare Technician
Atrium Health Stanly
12.2015 - 04.2022
Waitress
Waffle House
01.2014 - 12.2015
- NA 1 expires 1/31/2027
- NA 11 expires 07/31/2025
- BLS expires 2/28/2026
Associate of Arts - Business Administration
Randolph Community College
High School Diploma -
West Montgomery High School
Bachelor of Arts - Business Administration And Management
University of North Carolina At Greensboro
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