Lauren Morris
Essex Junction,VT
Summary
Experienced HR Manager with a track record of enhancing employee relations and performance management across multiple locations. Expert in navigating legal compliance, improving HR policies, and implementing effective conflict resolution strategies. Demonstrated ability to foster positive work environments and drive organizational success through innovative HR solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Black Cap Coffee & Bakery
Burlington, VT
03.2022 - Current
- Sets up performance management systems, including goal setting, performance reviews, corrective action plans, and disciplinary procedures for 70+ employees across 4 stores.
- Addresses employee relations concerns by using feedback collection and data organization to develop insights on employee engagement and retention.
- Investigates and works to resolve complaints regarding Title IX, ADA, discrimination, harassment, retaliation, and employee misconduct.
- Interprets, administers, and manages reasonable accommodation, leave programs, and policies in accordance with the applicable federal and state employment laws.
- Provides support during labor disputes and collective bargaining by representing the company at hearings and meetings with unions and government agencies.
Operations Coordinator
The Monkey & The Elephant
Philadelphia, PA
08.2019 - 11.2021
- Crafted and established training manual and materials to enhance new employee onboarding.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction, and performance; evaluated effectiveness using feedback surveys.
- Cultivated new major donor prospects by writing successful grant proposals, winning $100,000 to support the nonprofit.
- Created solicitation and year-round engagement strategies using Keel and Mailchimp to strengthen and formalize relationships with new and established stakeholders.
Education
Bachelor of Arts - English Literature
Samford University
Birmingham, AL05-2018
Skills
- Employee Relations
- Employee Engagement Strategies
- Performance Management
- Conflict Resolution
- HR Analytics
- HRIS Management
- Labor & Employment Law Compliance
- Employee Handbook Development
Certification
- SHRM Certification in: HR Federal Law, The Hiring Process, Training and Development, Effective Meetings, Exit Interviews
- Currently Enrolled in SHRM Coursework: Interpreting Data, Onboarding, Interviewing
Timeline
Human Resources Manager
Black Cap Coffee & Bakery
03.2022 - Current
Operations Coordinator
The Monkey & The Elephant
08.2019 - 11.2021
Bachelor of Arts - English Literature
Samford University
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