Lauren Morrissey
Lyons,Colorado
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner, Energetic and Herbal Medicine Specialist
Soulful Truths Integrative Healing Arts
Lyons, CO
08.2019 - Current
- Working with clients in person and remotely all over the world, supporting them with their holistic wellness and soul's path.
- Organizing and booking marketing and collaborative events throughout the U.S.
- Building a brand and ensuring integral and impeccable customer service.
- Back-end finance, taxes, scheduling, and website/social media building.
Server/Bartender
Pug Ryan's Lakeside Tiki Bar
Dillon, Colorado
05.2014 - Current
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Assisted in training new servers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided exceptional service to high volume of daily customers.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Mixologist and Server
Taverna
Kapalua, HI
10.2017 - 01.2019
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to standard recipes.
- Maintained an organized and clean bar area.
- Conducted inventory of supplies and restocked as needed.
- Suggested food pairings with cocktails for customers.
- Developed new cocktail recipes based on customer preferences.
- Demonstrated a thorough knowledge of spirits, beer, wine, mixers, garnishes, and other beverage ingredients.
- Created seasonal drinks for special occasions.
- Assisted in training new bartenders on proper techniques.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Host, Expo, Busser
Hearthstone
Breckenridge, CO
10.2013 - 07.2014
- Fine Dinning Training
- Wine meetings
- Ensuring great guest experience for special occasions and special needs
- Maintaining high levels of professionalism/cleanliness and order
- Great communication amongst team members to ensure a high quality experience
- Learning about unique dishes and high end foods/drinks/wines
Education
Massage Therapy
Boulder Massage Therapy Institute
Boulder, CO09-2024
Counseling Skills
Talking Hearts
Huelo, HI 08-2020
Fundamentals of Clinical Herbalism
Colorado School of Clinical Herbalism
Boulder, CO01-2017
Pre Requisites
DMACC
Boone01-2010
Skills
- Client Service
- Marketing tactics
- Administrative Oversight
- Program creation and implementation
- Marketing
- Sales Leadership
- Verbal and written communication
- Relationship Building
- Creating New Drinks/Menus/Herbal infused beverages
- Team player and Team building
- Quality Control
- Dining crew workflow optimization
- Service prioritization
- Dining customer service
Websites
Certification
- TIPS certified
- Fundamentals in Clinical Herbalism
- Certification in Massage Therapy
- Certification in Counseling Skills
- Certification in Quantum Energetic Healing
References
- Restaurant Owner and Manager of Taverna Chris Kaiwii
Cell: (808) 276-9915
- Previous Manager Candace Yanke from Pug Ryan's Lakeside Tiki Bar:
Cell: (970-333-0041)
- Current Manager of Pug Ryan's Lakeside Tiki Bar Jennah Robinson
Cell (850) 819-6451
- Previous Manager of The Hearthstone Peter Baken
Cell: (970)485-3283
- Current Co-worker at Pug Ryan's Lakeside Tiki Courtney Baze
Cell: (206) 372-1947
Timeline
Owner, Energetic and Herbal Medicine Specialist
Soulful Truths Integrative Healing Arts
08.2019 - Current
Mixologist and Server
Taverna
10.2017 - 01.2019
Server/Bartender
Pug Ryan's Lakeside Tiki Bar
05.2014 - Current
Host, Expo, Busser
Hearthstone
10.2013 - 07.2014
Massage Therapy
Boulder Massage Therapy Institute
Counseling Skills
Talking Hearts
Fundamentals of Clinical Herbalism
Colorado School of Clinical Herbalism
Pre Requisites
DMACC
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