Lauren Mueller
Janesville,CA
Summary
Detail-oriented technician specializing in maintaining medical records and ensuring compliance. Strong organizational skills and effective communication foster collaboration with healthcare teams, driving improvements in data management. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Health Record Technician 1
High Desert State Prison
Susanville, California
08.2025 - Current
- Maintained accurate medical records and health information for patient files.
- Processed incoming medical documentation and verified completeness and accuracy.
- Assisted in updating electronic health record systems for efficiency.
- Ensured compliance with privacy regulations and patient confidentiality standards.
- Collaborated with healthcare professionals to gather necessary patient information.
- Organized and filed physical medical records in an orderly manner.
- Supported data entry tasks for patient demographics and medical histories.
- Responded to requests for medical information from authorized personnel.
- Provided technical support for computer applications related to clinical documentation systems.
- Verified coding accuracy on discharge summaries and other reports prior to filing them in the patient's chart.
- Conducted periodic reviews of inactive charts to ensure compliance with retention schedules.
- Reviewed patient records for accuracy and completeness, ensuring that all required information was included.
- Performed audits of medical records to identify discrepancies or errors in documentation or coding practices.
Office Technician
High Desert State Prison
Susanville, California
04.2025 - 07.2025
- Provided administrative support to staff and management at High Desert State Prison.
- Processed incoming and outgoing mail for various departments within the prison.
- Utilized office equipment to produce documents, reports, and other materials efficiently.
- Answered phone calls and directed inquiries to appropriate personnel or departments.
- Ensured compliance with safety regulations while performing daily office tasks.
- Collaborated with team members to maintain a productive work environment in the facility.
- Maintained confidential personnel records in compliance with applicable laws and regulations.
- Answered telephones, directed calls, and took messages.
- Created labels for files using computer software programs such as Microsoft Word or Excel.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Operated computers to enter data into databases or spreadsheets, generate reports and compose correspondence.
- Assembled, maintained and transcribed information from various sources.
- Prepared purchase orders for office equipment; tracked orders until received by vendor.
- Operated office equipment such as copiers, scanners, printers and fax machines.
- Maintained accurate inventory of office supplies; ordered new materials when necessary.
- Scanned documents into electronic format using specialized scanners; stored files on server computers.
- Worked with internal teammates to identify ideal solutions to customer issues.
Hair Salon Owner
Bliss Salon
Susanville, CA
10.2019 - 03.2025
- Managed daily operations to ensure smooth salon workflow.
- Developed marketing strategies to attract new clients and retain existing ones.
- Implemented client scheduling system to optimize appointment bookings.
- Fostered positive client relationships through personalized service and follow-ups.
- Ensured compliance with health and safety regulations in salon practices.
- Managed daily operations of the salon, including scheduling appointments, maintaining records, and ordering supplies.
- Performed hairstyling services such as coloring, cutting, shampooing, conditioning and styling hair.
- Ensured compliance with state licensing regulations regarding health codes and sanitation practices.
- Organized inventory system for tracking product sales and restocking shelves accordingly.
- Created marketing campaigns to increase clientele base through social media platforms and other outlets.
- Maintained cleanliness of work station and ensured sanitary conditions were met at all times.
- Implemented quality assurance measures to ensure high levels of customer satisfaction.
- Monitored financial performance of the salon by analyzing monthly reports to make necessary adjustments.
Hairstylist
Belle en Vie
Susanville, CA
09.2015 - 09.2019
- Consulted with clients to determine desired hairstyles and treatments.
- Performed haircuts, coloring, and styling using various techniques and tools.
- Maintained a clean and organized work area to ensure client safety and comfort.
- Provided exceptional customer service to enhance client satisfaction and loyalty.
- Educated clients on hair care products and maintenance for optimal results.
- Managed appointment scheduling using salon management software efficiently.
- Greeted customers, answered phones and booked appointments.
- Recommended products to clients based on their individual needs.
- Managed cash register transactions during checkout process.
- Tracked inventory of supplies used for styling services.
Hairstylist
Headquarters
Susanville, California
05.2004 - 09.2015
- Educated clients on hair care products and maintenance for optimal results.
- Greeted customers, answered phones and booked appointments.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Pre-booked future appointments to increase repeat business.
- Managed cash register transactions during checkout process.
- Tracked inventory of supplies used for styling services.
Education
Cosmetology Listened - Cosmetology
Chico Beauty College
Chico, CA12-2003
Some College (No Degree) - Business
Lassen Community College
Susanville, CASkills
- Electronic health records
- Data entry
- Compliance assurance
- Office inventory management
- Customer relationship management
- Attention to detail
- Problem solving
- Time management
- Team collaboration
- Information tracking
- Verbal and written communication
- Document preparation
References
References available upon request.
Timeline
Health Record Technician 1
High Desert State Prison
08.2025 - Current
Office Technician
High Desert State Prison
04.2025 - 07.2025
Hair Salon Owner
Bliss Salon
10.2019 - 03.2025
Hairstylist
Belle en Vie
09.2015 - 09.2019
Hairstylist
Headquarters
05.2004 - 09.2015
Cosmetology Listened - Cosmetology
Chico Beauty College
Some College (No Degree) - Business
Lassen Community College