Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Lauren Mullinax

Lauren Mullinax

Canton,MI

Summary

Dynamic wellness consultant and former owner of Pure Barre, skilled in client service and small business operations. Successfully enhanced client satisfaction through personalized wellness programs and engaging community events. Proven ability to foster strong relationships and implement effective marketing strategies, resulting in significant business growth and a loyal clientele.

Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.

Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Owner and Wellness Consultant

Wellness Warrior
03.2020 - Current
  • Enhanced client satisfaction through consistent communication, support, and ongoing progress evaluations.
  • Established credibility as an expert in the field by maintaining professional certifications and staying up-to-date on industry trends through continuing education courses.
  • Improved client wellness by conducting comprehensive assessments and designing personalized programs.
  • Organized engaging community events promoting awareness of various health topics leading to increased interest in wellness consulting services.
  • Increased client base by developing targeted marketing materials highlighting the benefits of wellness consulting services.
  • Managed client records meticulously ensuring confidentiality while tracking progress towards goals effectively.
  • Tailored wellness plans to clients'' unique needs by diligently researching and continuously expanding knowledge of alternative therapies and practices.
  • Evaluated client progress throughout programs using a variety of methods such as surveys, interviews, and biometric measurements to adjust strategies as needed for optimal results.
  • Empowered clients to make healthier choices by providing informative workshops on topics such as nutrition, stress management, and physical activity.
  • Built a loyal clientele base through exceptional customer service skills including attentiveness, empathy, and patience.
  • Monitored, tracked, and reported on individual progress with wellness plans.
  • Built strong relationships with members to promote health, wellness and available services.
  • Taught health education classes for community workers and members of public.

Fitness Instructor

Pure Barre
02.2014 - Current
  • Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
  • Helped clients reach fitness objectives by providing encouragement and motivation.
  • Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
  • Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
  • Explained use of exercise equipment to all participants, prioritizing safety at all times.
  • Utilized social media and other marketing strategies to promote gym programs and services, attracting new clients and increasing revenue.
  • Stayed current with CPR and first aid certification to provide emergency response in case of injury.
  • Cultivated positive relationships with participants by interacting with group during fitness classes.
  • Enhanced class participation by designing fun and engaging group exercise routines that catered to various fitness levels.
  • Organized community-wide fitness events, raising awareness about health benefits associated with regular exercise and encouraging an active lifestyle among residents.

Owner & Operator

Pure Barre
06.2015 - 05.2024
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Owner & Operator

Pure Barre
05.2019 - 06.2023
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Provided on-the-job training to newly hired workers and team members.

Education

Bachelor of Science - Human Resources Management

University of Mississippi
University, MS
05-2009

Skills

  • Customer relations
  • Small business operations
  • Client service
  • Strength training
  • Group instruction
  • Functional training
  • Flexibility training
  • Body composition analysis
  • Staff hiring and management
  • Marketing
  • Business planning
  • Business management

Certification

  • Certified Fitness Instructor, Pure Barre
  • Yoga Teacher Training
  • Breathwork Certification, Breathworkers of Atlanta
  • Wellness Coach Certification, Harvard University
  • Somatic Therapy Training

Timeline

Owner and Wellness Consultant

Wellness Warrior
03.2020 - Current

Owner & Operator

Pure Barre
05.2019 - 06.2023

Owner & Operator

Pure Barre
06.2015 - 05.2024

Fitness Instructor

Pure Barre
02.2014 - Current

Bachelor of Science - Human Resources Management

University of Mississippi

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