Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Nash

Granite City,IL

Summary

Highly skilled in quality documentation with hands-on experience in creating, updating, and maintaining essential documents for compliance with industry standards. Exhibit strong understanding of Quality Management System (QMS) processes and procedures. Possess profound ability to manage multiple projects simultaneously while ensuring accuracy and adherence to deadlines. In past roles, consistently ensured high-quality output, streamlined workflow processes, and contributed significantly to team efforts.

Methodical Quality Documentation Specialist recognized for high productivity and efficiency in task completion. Specialize in regulatory compliance, document control systems, and process improvement. Excel in written communication, organization, and teamwork to ensure accuracy and coherence in documentation processes.

Overview

16
16
years of professional experience

Work History

Quality Documentation Specialist

Cognizant Technologies Solutions
Remote, IL
08.2022 - Current
  • Reviewed and updated existing documents to ensure accuracy of information.
  • Evaluated customer feedback to determine areas for improvement in documentation methods.
  • Performed data entry of patient information, including demographics, vital signs, lab results, and other pertinent information.
  • Obtained accurate medical histories from patients and documented them into the EMR system.
  • Verified accuracy of dictated reports prior to release for physician review.
  • Maintained confidentiality of all patient information according to HIPAA regulations.
  • Assisted physicians in patient care by transcribing and entering orders into the Electronic Medical Record system.

Certified Medical Assistant

ENT and Sleep Associates
Shiloh, IL
09.2016 - 06.2020
  • Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Prepared specimens for laboratory testing and performed routine laboratory tests.
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Assisted in surgical procedures, such as in-office balloon sinuplasty and myringotomy with tube placement.
  • Coordinated preoperative care, scheduled surgeries, coordinated care with the performing hospital, and provided postoperative follow-up and care.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
  • Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
  • Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
  • Processed payments from patients accurately using cash registers or computerized systems.
  • Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
  • Performed clerical tasks such as transcribing dictation from physicians or coding patient information into electronic databases.

Certified Medical Assistant

Hshs Medical Group
O'Fallon, IL
08.2013 - 09.2016
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
  • Tracked authorization statuses using electronic databases or manual filing systems.
  • Coordinated communication between providers, patients, payers, and other departments as needed.
  • Provided customer service to internal and external customers related to authorization requests.
  • Reviewed authorization requests for accuracy and completeness.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Organized patient charts before each day's clinic sessions began.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Incorporated outside records into charts and EHR.

Gymnastics Coach

Mid-Illinois Gymnastics and Dance
Godfrey , IL
03.2009 - 09.2013
  • Developed and implemented individualized gymnastics programs for students of all skill levels.
  • Conducted regular evaluations to assess student progress, identify areas for improvement and adjust training plans accordingly.
  • Organized practice sessions and competitions to enhance student development in the sport.
  • Created a safe and supportive environment for athletes to practice their skills.
  • Instructed athletes on proper techniques, safety measures and rules of the sport.
  • Motivated athletes to reach their full potential while encouraging them to maintain a positive attitude.
  • Provided feedback on form, technique, strategy and performance during practice sessions and competitions.
  • Communicated regularly with parents about their child's progress.

Education

Associate of Applied Science - Medical Assisting

Southwestern Illinois College
Granite City, IL
05-2013

High School Diploma -

Granite City High School
Granite City, IL
12-2010

Skills

  • Document Management
  • Transcribe recordings
  • Medical terminology expert
  • Multitasking
  • Dictation transcription
  • Time management abilities
  • Office Equipment Operation
  • Team Collaboration
  • Proofreading skills
  • Attention to Detail
  • Computer Proficiency
  • Professionalism
  • Team player with positive attitude

Timeline

Quality Documentation Specialist

Cognizant Technologies Solutions
08.2022 - Current

Certified Medical Assistant

ENT and Sleep Associates
09.2016 - 06.2020

Certified Medical Assistant

Hshs Medical Group
08.2013 - 09.2016

Gymnastics Coach

Mid-Illinois Gymnastics and Dance
03.2009 - 09.2013

Associate of Applied Science - Medical Assisting

Southwestern Illinois College

High School Diploma -

Granite City High School

Similar Profiles

CREATE PROFILE
Lauren Nash