Lauren Nayadley
Ooltewah,TN
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
2
2
years of professional experience
Work History
Shift Lead/Trainer Coordinator
Baskin Robins
Ooltewah, TN
01.2023 - Current
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Provided guidance and support to other team members as needed.
- Responded to customer inquiries and complaints in a professional manner.
- Assisted in the training of new employees.
- Completed opening and closing duties to facilitate business operations.
- Coached and trained employees and managed daily work assignments to enhance operations.
Education
High School Diploma -
Ivy Academy
Soddy Daisy, TN05-2024
Skills
- Employee Training
- Conflict Resolution
- Guest service
- Cash Handling
- Staff Development
- Staff Motivation
- Interpersonal Relations
- Positive Attitude
- Team Supervision
Timeline
Shift Lead/Trainer Coordinator
Baskin Robins
01.2023 - Current
High School Diploma -
Ivy Academy
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