LAUREN NEVARIL
Rialto,CA
Summary
Accomplished CAD Designer with a proven track record at Southern California Edison, enhancing product development through expert 2D and 3D modeling and refining technical drawings for precision. Excelled in project management and relationship building, significantly improving client satisfaction and operational efficiency. Skilled in AutoCAD and advanced CAD software, delivering innovative solutions and driving successful project completions.
Overview
9
9
years of professional experience
Work History
CAD Designer
Southern California Edison
11.2020 - 07.2024
- Supported product development efforts with timely creation of 2D drawings and 3D models based on client requirements.
- Increased accuracy of manufacturing specifications by refining technical drawings for better clarity and precision.
- Delivered exceptional customer service by addressing client concerns quickly and providing solutions tailored to their needs.
- Worked closely with engineers to develop innovative solutions for complex design challenges, leading to successful project completions.
- Prepared design drawings, calculations, and bills of material from engineering documents associated with the planning, design, construction, operation, and maintenance of the Company's distribution system, and telecommunication system.
- Prepare scaled work order maps using computer aided design software (CAD) such as Autodesk Utility Design (AUD) and Design Manager (DM).
- Drew maps using the correct mapping symbols, call-outs, decals, proper tie downs, etc.
- Checked Planner redlines for accuracy and completeness prior to completing the drafting/drawing.
- Completes engineering functions and calculations based on field information and redline from Planner (i.e., cable pulling, voltage drop, flicker, utilizing station sheets, etc.)
- Inputs pole loading information in SPIDA software based on field information and redlines from Planner. Prepares joint pole authorizations based on field information and redline from Planner.
- Inputs customer, project, and billing information (i.e., completes faceplate, verifies allowances, updates labor requirements).
Energy Advisor 2 (Customer Service Representative)
Southern California Edison
01.2017 - 11.2020
- Improved energy efficiency by conducting comprehensive home energy audits and recommending tailored solutions.
- Stayed current on industry trends and emerging technologies, ensuring up-to-date advice for clients seeking innovative solutions.
- Conducted in-depth analyses of utility bills, identifying trends and opportunities for cost reduction.
- Educated homeowners about renewable energy options, promoting sustainable living practices.
- Delivered quality output while maintaining productivity and backlog within established levels.
- Effectively resolve escalated customer inquiries complaints, or requests while balancing customer satisfaction with company policies and procedures.
- Partnered with Customer Affairs and leadership to research and analyze executive complaints and provide feedback to other team members.
- assisted in the development of presentations, job aids, and implementation of solutions related to identified trends and gaps.
Estimator
PAR Electrical Contractors
10.2015 - 01.2017
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
- Performed a variety of completed clerical duties that required extensive computer knowledge such as JP Calcs, Form 2's, FFE, Dart, ED Web Viewer, Map Guide, Stria, SAP, Acro Plot Matrix, Microsoft Excel.
Education
AutoCAD Certification - Graphic Design
Ashworth College
Norcross, GA04.2020
GED -
Los Osos High School
Rancho Cucamonga, CA06.2009
Skills
- AutoCAD proficiency
- Relationship Building
- Project Management
- Engineering Design
- 2D Drafting Proficiency
- Advanced CAD Software Knowledge
Timeline
CAD Designer
Southern California Edison
11.2020 - 07.2024
Energy Advisor 2 (Customer Service Representative)
Southern California Edison
01.2017 - 11.2020
Estimator
PAR Electrical Contractors
10.2015 - 01.2017
AutoCAD Certification - Graphic Design
Ashworth College
GED -
Los Osos High School