Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Lauren Payne

Jefferson County Hospital
Louisville,GA
5
years of professional experience

Highly-motivated employee with desire to take on new challenges. Strong work ethic,
adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised
and quickly mastering new skills. An organized and motivated individual, eager to utilize time
management and organizational skills across diverse settings. Seeking entry-level
opportunities to enhance abilities while contributing to company growth.

Work History

Behavioral Health Assistant

2 Years 3 Months
Jefferson County Hospital | 08.2024 - Current
  • Assisted with de-escalation techniques to maintain safe, a therapeutic environment.
  • Help with administering medications to patients at scheduled times with RN overseeing for safety
  • Assisted with de-escalation techniques to maintain safe, a therapeutic environment.
  • Documented observations, incidents, and patient responses in behavioral health records.
  • Supported daily living activities while promoting patient dignity and independence.
  • Maintained unit safety through routine checks and close observation of high-risk patients.
  • Responded calmly to behavioral crises using approved intervention procedures.
  • Assisted in crisis intervention efforts, successfully de-escalating high-risk situations while maintaining safety for all involved parties.
  • Maintained detailed documentation of patient progress, ensuring accurate records were available for ongoing care coordination efforts among the healthcare team.
  • Served as a liaison between patients and healthcare providers, facilitating clear communication of treatment goals and expectations for all parties involved.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.

Med Tech

1 Year 3 Months
Silver Linings Home Health | 04.2023 - 07.2024
  • Administered medications to patients at scheduled times, ensuring correct dosages an following prescribed orders.
  • Prepared clinical equipment and maintained infection control standards during patient visits.
  • Assisted nurses with specimen collection, transport, and routine diagnostic procedures.
  • Recorded vital signs and documented patient observations for home health care plans.
  • Updated medical records accurately to support coordinated care and compliance requirements.
  • Supported medication setup and patient preparation for scheduled home visits.
  • Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
  • Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
  • Collected and processed laboratory specimens to obtain samples for analysis.
  • Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
  • Trained new staff members in laboratory procedures, contributing to overall team success and cohesion.
  • Participated in continuing education to remain current with advancements in medical technology and techniques.
  • Worked flexible hours across night, weekend, and holiday shifts.

NET LEADER

1 Year 8 Months
Signature Ambulance | 05.2021 - 01.2023
  • Supervised staff performance and provided coaching on emergency response procedures.
  • Coordinated patient transport assignments, dispatch priorities, and route efficiency.
  • Monitored compliance with EMS protocols, documentation standards, and safety requirements.
  • Led daily ambulance operations, ensuring crew readiness and service continuity.
  • Trained employees on Product or Service and assigned duties.
  • Transport patients to hospital, home, doctor appointment and more

Education

EMT License

Augusta University | Augusta, GA

Phlebotomist License

Tender Care | Augusta, GA | 05-2017

High School Diploma

Jefferson County High School | Louisville, GA | 05-2017

Skills

Crisis intervention
Behavioral observation
Patient advocacy
Safety protocols
Patient monitoring
Crisis intervention
Clinical charting
Patient protection
Clinical charting
Teamwork and collaboration
Family engagement

Accomplishments

    > CPSI Training card

    > BLS license card

    > EMT license

Timeline

Behavioral Health Assistant

Jefferson County Hospital
08.2024 - CurrentRead More

Med Tech

Silver Linings Home Health
04.2023 - 07.2024Read More

NET LEADER

Signature Ambulance
05.2021 - 01.2023Read More

Augusta University

EMT License
Read More

Tender Care

Phlebotomist License
Read More

Jefferson County High School

High School Diploma
Read More
Lauren Payne