Lauren Newton
Saylorsburg,PA
Summary
Team oriented with strong understanding of hospitality and food and beverage industries. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
5
5
years of professional experience
Work History
Private Dog Sitter
Kristine Rommel
Effort, Pennsylvania
05.2023 - 02.2024
- Provided attentive care for multiple dogs in home environment, ensuring safety and comfort.
- Administered medications and monitored health compliance for all pets daily.
- Communicated regularly with clients through calls and emails regarding pet care updates.
- Followed owner's feeding and hydration instructions to meet individual needs.
- Monitored pets closely to guarantee safety throughout care.
Resturaunt Busser
Kalahari Resorts Poconos
Pocono Manor, Pennsylvania
06.2019 - 12.2020
- Cleared tables to maintain high turnover rate and minimize wait times.
- Swept, mopped and removed debris from dining room floors.
- Served water, coffee and soft drinks and offered refills to promote excellent customer service.
- Maintained table setting by removing courses as completed and replenishing utensils.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Observed tables to tend to guest needs and identify customer service opportunities.
Banquet Server
Kalahari Resorts Poconos
Pocono Manor, Pennsylvania
01.2020 - 02.2020
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Greeted customers, answered questions and recommended specials to increase profits.
- Verified food tray contents and transported each from kitchen to banquet hall.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Provided exceptional service to high volume of daily customers.
Education
Associate of Applied Science - Nursing
Northampton Community College
TannersvillePleasant Valley Highschool
Brodheadsville, PASkills
- Friendly & Positive Attitude
- Time Management
- Organization skills
- Clear communication
- Attention to detail
- Teamwork & Collaboration
- Customer Service
Timeline
Private Dog Sitter
Kristine Rommel
05.2023 - 02.2024
Banquet Server
Kalahari Resorts Poconos
01.2020 - 02.2020
Resturaunt Busser
Kalahari Resorts Poconos
06.2019 - 12.2020
Associate of Applied Science - Nursing
Northampton Community College
Pleasant Valley Highschool