Lauren Hamel
Belmont,NH
Summary
Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
General Manager
RT 28 Auto Service
02.2023 - 08.2023
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Grew sales and boosted profits, while applying proactive management strategies.
- Built relationships with customers and community to establish long-term business growth.
Administrative Client Coordinator/Administrative Assistant
Family Pools
02.2020 - 02.2023
- Established and built lasting relationships with clients.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Maintained databases and contact lists to keep important contact information accurate and up to date.
- Maintained office calendars to track important dates and deadlines.
- Developed and implemented organizational systems to streamline daily operations.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Delivered administrative support to group of over 3,000 clients.
General Operator/Factory Manager Assistant
Southwick
10.2015 - 02.2020
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Performed quality checks on finished products to identify and address discrepancies.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Coached fellow workers to operate machines properly and comply with safety procedures.
- Communicated factory operational needs, objectives and performance standards with senior management and earned full upper management support.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Coordinated with other departments to align production with customer requirements.
- Distributed, controlled, inspected and organized work for over 300 employees.
Sales Associate/Retail Sales Specialist
Macy's Department Store
11.2012 - 02.2016
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
- Increased sales and customer satisfaction through personalized servicing.
- Increased sales of Nike in store by 11% in short time.
Administrative Assistant/Data Entry Clerk
North Andover Trust Corporation
12.2008 - 12.2011
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Resolved discrepancies in data entry activities for accurate, complete jobs.
- Collated and organized data entry documents into filing systems for easy access.
- Typed over 55 words per minute while transferring data and transcribing client letters.
Data Processor/Data Entry Clerk
TD Bank
03.2007 - 12.2008
- Verified accuracy of data before transcribing.
- Monitored data entry processes and worked to improve efficiency and performance.
- Identified data errors and discrepancies and implemented swift corrections.
- Compiled and verified accuracy and sorting information to prepare source data for computer entry.
- Completed data entry tasks with accuracy and efficiency.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Utilized techniques for increasing data entry speed.
Education
No Degree - Computer Information Technology And Sciences
Northern Essex Community College
Haverhill, MA2009
No Degree - Business Management
University of Massachusetts - Lowell
Lowell, MA2007
High School Diploma -
Sanborn Regional High School
Kingston, NH2006
Skills
- Data Accuracy
- Filing and Data Archiving
- Word Processing
- Meticulous Attention to Detail
- Proofreading
- Extensive Vocabulary
- Data Entry
- Client account management
- Efficient multi-tasker
- Deadline-oriented
Timeline
General Manager
RT 28 Auto Service
02.2023 - 08.2023
Administrative Client Coordinator/Administrative Assistant
Family Pools
02.2020 - 02.2023
General Operator/Factory Manager Assistant
Southwick
10.2015 - 02.2020
Sales Associate/Retail Sales Specialist
Macy's Department Store
11.2012 - 02.2016
Administrative Assistant/Data Entry Clerk
North Andover Trust Corporation
12.2008 - 12.2011
Data Processor/Data Entry Clerk
TD Bank
03.2007 - 12.2008
No Degree - Computer Information Technology And Sciences
Northern Essex Community College
No Degree - Business Management
University of Massachusetts - Lowell
High School Diploma -
Sanborn Regional High School
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