Lauren Norgard
Atlanta,Georgia
Summary
Highly experienced in event consultation and management with a background in planning numerous, annual, successful events for corporate clients. Strengths include understanding client needs, creating unique event concepts, budget management, and vendor coordination. Demonstrated capability to work under pressure while ensuring flawless execution of events. Previous roles had significant impact on client satisfaction and repeat business due to excellent event outcomes.
Overview
13
13
years of professional experience
Work History
Corporate Event Consultant
Cortland
Atlanta
03.2022 - Current
- Organized event logistics, including audio-visual equipment, catering services, and other vendors.
- Coordinated with event venues on seating arrangements, decorations, lighting, and sound systems.
- Negotiated contracts with vendors to secure the most competitive prices for clients.
- Provided creative input on event design elements such as themes, color palettes, and décor.
- Created detailed budgets outlining all expenses associated with events.
- Ensured that all activities related to the event ran smoothly and efficiently.
- Collaborated with teams of designers and technicians to ensure quality delivery of events.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Conducted pre-event walkthroughs at venues to identify any potential issues or risks prior to an event taking place.
- Conducted pre-event site visits, assessing venue suitability and identifying potential logistical challenges.
- Coordinated and executed over XX large-scale events annually, including logistics, vendor management, and attendee experience.
- Negotiated contracts with venues, caterers, and entertainment providers to secure favorable terms and pricing.
- Managed on-site event staff and volunteers, providing training and supervision to ensure high levels of service.
- Utilized event management software to track registrations, payments, and attendee feedback for continuous improvement.
Events Manager
Cortland
Atlanta, Georgia
01.2020 - Current
- Coordinated 11 national events with a minimum guest size of 100 and a budget maintenance of $750K.
- Develop an annual event strategy that reflects culture and company initiatives by working closely with leadership to achieve goals.
- Planned annual internal conference, with a guest size of 1,000 and a budget maintenance of $1.5M.
- Developed and executed detailed event plans, including timelines, budgets, staffing requirements, and logistics.
- Sourced venues that met the needs of individual events while staying within budget constraints.
- Negotiated contracts with vendors to secure best pricing and services.
- Managed event staff onsite during each event to ensure smooth operations.
- Designed surveys to collect feedback from attendees after each event.
- Oversaw setup, breakdown, and storage of all equipment used for events.
- Assessed event success and identified improvement areas through client feedback.
- Worked closely with caterers, keynote speakers, AV technicians., ensuring their services were delivered on time according to specifications.
- Assembled creative and innovative event attractions based on internal capabilities or outsourced to qualified vendors.
- Negotiated contracts with vendors, securing favorable terms and cost-effective services for event essentials.
- Oversaw logistics including venue selection, catering, transportation, and accommodation arrangements.
- Utilized event management software to streamline registration, accommodation, and scheduling processes.
- Coordinated with cross-functional teams to align event objectives with corporate branding and marketing strategies.
- Chose facilities, inspected spaces and planned set up and execution to exceed client expectation.
Executive Assistant
Cortland
Greater Atlanta Area
10.2017 - 01.2020
- Directly report to the CHRO.
- Coordinate all travel and manage expenses for the CHRO.
- Manage several calendars and internal/external meeting scheduling for the entire HR department.
- Maintain and distribute communications amongst several HR inboxes, including the CHRO's email.
- Coordinate quarterly HR department culture events and gatherings. Including venue location, catering, and transportation.
- Organize corporate events, including holiday parties, quarterly town halls, executive retreats, and annual conferences.
- Coordinate and develop content for monthly HR department newsletters and quarterly Board of Directors meetings.
- Complete conference decks for executive committee meetings.
- Manage all incoming and outgoing shipments, administrator of corporate FedEx/UPS accounts, and national office supplies.
- Regulate conference room calendars and corporate office maintenance.
Executive Assistant
BeavEx, Inc.
Atlanta, Georgia
05.2016 - 10.2017
- Directly report to CEO and CFO
- Assist all C-level employees and upper management; CIO, COO, SVP of Operations, and Director of Sales
- Coordinate all travel and manage expenses for CEO and CFO on Concur
- Manage several calendars and internal/external meeting scheduling for CEO and CFO
- Complete weekly sales and operations analysis and reporting for senior leadership team
- Organize corporate events including holiday parties, quarterly Town halls, SLT MBR's and QBR's
- Coordinate and develop content for weekly and quarterly Board of Directors meetings
- Complete conference decks for internal and external business reviews
- Manage all incoming and outgoing shipments, administrator of corporate FedEx/UPS accounts and national office supplies
- Regulate conference room calendars and corporate office maintenance
- Complete and distribute weekly report and analysis for Board of Directors
- Manage 80+ national property leases and process monthly invoices and rent roll
Executive Assistant Office Manager
Private practice in General Ophthalmology
New York, New York
06.2012 - 02.2016
- Order office supplies through multiple vendors
- Keep office appearance neat and appealing
- Direct staff in day-to-day functions of office and assist in training of new employees
- Keep physicians calendar and appointments organized and efficient
- Schedule approximately 30 surgeries per month at three separate facilities
- Direct liaison between patients and Doctor, as well as patients and hospital staff
- Retrieve patient's medical clearance, consent forms and all payments required
- Work closely with multiple hospital staff to ensure schedule and completion of patient's pre-surgical paperwork
Medical Biller
Private practice in General Ophthalmology
New York, New York
06.2012 - 02.2016
- Responsible for approximately 500 medical claims per month
- Reconcile denied claims, claim appeals and claim disputes daily
- Bill patients monthly and speak directly with patients regarding deductibles, coinsurance and co-pay discrepancies
- Responsible for paying all outgoing invoices and statements
- Created excel file for tracking incoming and outgoing payments
- Apply all incoming insurance, patient and vendor payments
- Prepare daily schedule and weekly schedule based on Doctors availability
- Place patient billable and trial contact lens orders and schedule contact lens fittings for patients
Store Manager
Pandora Jewelry
Atlanta, Georgia
06.2011 - 05.2012
- Led the successful opening of a Pandora franchise store grossing $2 million annually managed inventory, merchandising and staffing needs
- Interviewed, hired and trained a team of twelve sales associates and an assistant manager
- Created efficiencies through excel for returning items, customer special orders, employee scheduling, short-term employee goals and long-term store targets
Education
Bachelor's degree - Psychology, Health & Wellness
University at Buffalo
01.2010
Skills
- Management
- Microsoft Office
- Leadership
- Meeting planning
- Workflow Management
- Transportation Management
- Logistics Management
- Vendor Sourcing
- Expense Tracking
- Special events planning
- Time Management
- Corporate Events Planning
- Schedule Management
Timeline
Corporate Event Consultant
Cortland
03.2022 - Current
Events Manager
Cortland
01.2020 - Current
Executive Assistant
Cortland
10.2017 - 01.2020
Executive Assistant
BeavEx, Inc.
05.2016 - 10.2017
Executive Assistant Office Manager
Private practice in General Ophthalmology
06.2012 - 02.2016
Medical Biller
Private practice in General Ophthalmology
06.2012 - 02.2016
Store Manager
Pandora Jewelry
06.2011 - 05.2012
Bachelor's degree - Psychology, Health & Wellness
University at Buffalo
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