Lauren Nunez
Concord,CA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist, Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
8
8
years of professional experience
Work History
Office Manager
Dr. Rosalyn Burke DDS
01.2018 - Current
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Updated account information to maintain customer records.
- Serve as back up phone coverage to the front office
- Managed the onboarding process from preparation of offer letter to collection of new hire documents
- Scheduled on- site interviews and navigated candidate's through a multi-tiered interview process
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Administrative Assistant
Dr. Cynthia Stephenson
01.2016 - 01.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Audited and corrected billing and posting documents for accuracy.
- Handled account payments and provided information regarding outstanding balances.
- Maintained accurate records of customer payments.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Hired employees and initiated new hire paperwork process.
- Assisted with writing job postings and job descriptions for boards.
Education
No Degree - Communications
City Collage of San Francisco
San Francisco, CA04.2025
Dental Assistant - Dental Assisting
Mt. Diablo Adult Education
Concord, CA08.2017
High School Diploma -
Concord High School
Concord, CA06.2014
Skills
- Operations Management
- Expense Reporting
- Billing
- Staff Hiring
- Client Relationship Management
- Scheduling
- Communication and people skills
- Computer Literacy
Timeline
Office Manager
Dr. Rosalyn Burke DDS
01.2018 - Current
Administrative Assistant
Dr. Cynthia Stephenson
01.2016 - 01.2017
No Degree - Communications
City Collage of San Francisco
Dental Assistant - Dental Assisting
Mt. Diablo Adult Education
High School Diploma -
Concord High School
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